Cherine Garland

Delivered excellent customer service by assisting shoppers with product selection, sizing, and styling advice Maintained strong product knowledge to promote new collections and drive sales Operated tills efficiently, handling cash and card payments accurately Replenished stock, processed deliveries, and ensured the sales floor was well organised and visually appealing Supported visual merchandising standards in line with brand guidelines Worked effectively as part of a fast-paced team to meet daily sales targets and store KPIs Handled customer queries and returns professionally, ensuring a positive shopping experience Strong communication skills • Team-oriented • Time management • Attention to detail • Customer-focused

• Interacted with clients and associates while appropriately representing the brand • Maintained inventory and prepared lists of submitted orders of products to store manager • Created merchandise displays that are customer-oriented and assisted with maximizing sales • Used excellent customer service skills to provide a positive experience for all customers • Handled cash and credit card transactions for customer purchases

• Greeted customers in a timely fashion while quickly determining their needs. • Recommended merchandise to customers based on their needs and preference. • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. • Engaged with customers in a sincere and friendly manner. • Prioritized helping customers over completing other routine tasks in the store. • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions. • Accepted and processed cash, cheque, card and mobile payments. • Provided service with a smile, offering courteous, helpful advice to best-meet customer needs. • Maintained up-to-date knowledge of store sales, payment policies and security standards.

• Footwear assistance giving advisable information on sporting equipment and footwear. • Keeping stockrooms organised and maintained throughout the day. • Ensured that the till areas were kept clean and tidy. • Served customers in a quick yet efficient manner. • (handling both purchases and returns). • Was tasked in opening the tills during morning shifts, making out the floats for the day, and in closing shifts, closing the tills. • Counting the money in the safe during opening and closing and making out the cheque for the bank. • Carried out day-day-day duties accurately and efficiently. • Worked closely with manager to maintain optimum levels of communication for the effective and efficient completion of work.

Employer: Croke park stadium • Provided exemplary customer service by promptly taking orders and delivering food and beverages, ensuring a memorable dining experience for patrons. • Demonstrated in-depth knowledge of menu items, making recommendations and answering questions to enhance customer satisfaction. • Handled cash, credit cards, and operated a cash register with accuracy and efficiency. • Maintained cleanliness and organization of dining areas, including table setting and customer assistance. • Consistently greeted customers warmly, addressed inquiries, and provided assistance as needed, contributing to a positive atmosphere.