Cherine Garland
Fast paced and quick-thinking individual who works well independently and as part of a team. Currently studying Real Estate & Business Management in further education with eagerness to learn more skills in and out of university. I always work hard towards goals and targets to ensure improvement within a company and as a person. I am reliable and time keeping is one of my strongest attributes, I'm a multi-lingual person who's a strong speaker, reader & writer in 3 different languages.
• Interacted with clients and associates while appropriately representing the brand • Maintained inventory and prepared lists of submitted orders of products to store manager • Created merchandise displays that are customer-oriented and assisted with maximizing sales • Used excellent customer service skills to provide a positive experience for all customers • Handled cash and credit card transactions for customer purchases
• Greeted customers in a timely fashion while quickly determining their needs. • Recommended merchandise to customers based on their needs and preference. • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. • Engaged with customers in a sincere and friendly manner. • Prioritized helping customers over completing other routine tasks in the store. • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions. • Accepted and processed cash, cheque, card and mobile payments. • Provided service with a smile, offering courteous, helpful advice to best-meet customer needs. • Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Footwear assistance giving advisable information on sporting equipment and footwear. • Keeping stockrooms organised and maintained throughout the day. • Ensured that the till areas were kept clean and tidy. • Served customers in a quick yet efficient manner. • (handling both purchases and returns). • Was tasked in opening the tills during morning shifts, making out the floats for the day, and in closing shifts, closing the tills. • Counting the money in the safe during opening and closing and making out the cheque for the bank. • Carried out day-day-day duties accurately and efficiently. • Worked closely with manager to maintain optimum levels of communication for the effective and efficient completion of work.
Employer: Croke park stadium • Provided exemplary customer service by promptly taking orders and delivering food and beverages, ensuring a memorable dining experience for patrons. • Demonstrated in-depth knowledge of menu items, making recommendations and answering questions to enhance customer satisfaction. • Handled cash, credit cards, and operated a cash register with accuracy and efficiency. • Maintained cleanliness and organization of dining areas, including table setting and customer assistance. • Consistently greeted customers warmly, addressed inquiries, and provided assistance as needed, contributing to a positive atmosphere.