With extensive retail experience in high street and department store environments, I excel in sales, cash handling, stock management, and customer service. I thrive in fast-paced settings, quickly adapt to new challenges, and am passionate about creating memorable shopping experiences that drive customer satisfaction.
Cash Handling: process payments accurately, manage cash register and credit transactions Stock Management: monitor inventory levels, restock supplies as needed, and inform management of low stock Order Preparation: ensure accurate and timely preparation of food and beverages, adhering to health and safety standards Team Collaboration: work closely with other team members to ensure smooth operations and a positive customer experience
Customer Engagement: greet and assist guests, providing information about attractions, events and activities Problem Solving: Address guest inquiries or issues promptly, providing excellent customer service and complaints effectively
Collaboration with Kitchen Staff: communicate effectively with kitchen staff to ensure timely and accurate food service Order Taking: take customer orders accurately, including recommendations and answering questions about the menu Cleaning and Maintenance: maintain cleanliness in the dining area, including clearing and resetting tables, and ensuring a tidy environment
Event Coordination: assist with special events or parties, helping set up and facilitate activities for groups Customer Engagement: create a fun and memorable experience for customers, especially children, by engaging in conversation and offering a friendly, enthusiastic demeanour