I am a hard-working, friendly retail professional with experience in customer care at British Red Cross. I excel in greeting customers, identifying their needs, and maintaining store organisation and stock levels. Proficient in complaint handling, transactions, and inventory control.
complete daily stock checks and orders. handle customer complaints or refunds on behalf of bar staff. serve customers and handle payments. Ensured the presentation of bar and staff met high quality targets and brand values.
As part of a course I completed at the Fashion Retail Academy, we were asssigned work experience in a number of charities in a retail position where I greeted customers and worked to determine their needs in a professional and enthusiastic manner. remained up to date on the latest store offerings, promotions and sales. worked to keep the floor neat, organised and well stocked. performed miscellaneous duties as assigned.
Chanice has great leadership/mentoring skills which further improved service especially during busy hours. Her positive attitude and ability of working under pressure made it a pleasure to work with her.