Goal-orientated, creative, and highly motivated professional with exceptional knowledge of luxury markets committed to making a positive contribution to an organisation that values dedication, analytical thinking, and hard work. With innovative thinking, creative problem-solving approach, and an international outlook, enhancing the customer experience through effective communication are at the core of everything I do.
Brand portfolio: Nensi Dojaka Martine Rose GMBH
*Developing and implementing a sales strategy to drive global business growth *Identifying new business opportunities and creating communication plans *Maintaining relationships with existing clients, working alongside design, marketing and production departments to ensure that client’s expectations are met to the highest standards *Responsible for execution of end to end sales campaign, from creating and running sales presentation to leading negotiations *Ongoing sell-through reporting and evaluating product performance *Merchandise planning, partnering with a designer to coordinate assortment and build a competitive product range *Project managing a launch of exclusive capsule collections with top clients: Club 21, Nordstrom *Pricing strategy based on sales data and competitive market research *Creating and delivering the seasonal sales training program, advocating the brand’s core values *Partnering with the logistics team to ensure on-time delivery of the collections to the stores *Implementing a seasonal delivery schedule based on product demand trends and regional consumer shopping behaviour patterns.
*Working across Monographie and Paskal accounts, maintaining and developing brand’s relationships with clients *Responsible for regional and global strategic budget planning resulting in sustainable growth *Identifying focus markets, keeping the database up-to-date *Market research, owning competitive analysis across the entire set of company products *Showroom calendar management, appointment handling, order follow-ups *Managing worldwide brand’s distribution, negotiation on exclusivity terms *Seasonal post-market analysis, giving product development feedback, based on data and bestseller list and providing with strategic recommendations for business development *Overseeing Lane Crawford x Monographie x Swarovski special collaboration, leading negotiations and managing the timeline
*Analyzing sales data and KPI’s implementing clear and effective solutions to increase the team’s performance *Training and managing a team of eight plus six concession’s staff members *Sharing buying responsibilities with a senior buyer creating a clear strategy for seasonal revenue growth *Establishing and maintaining a good relationship with vendors, monitoring performance, and creating strategic recommendations to maximize sales *Managed relationship with top-spending clients, delivering the highest level of customer service by profoundly identifying their needs and resolving issues *Working under tight deadlines to achieve the company’s expansion goals *Overseeing visual merchandising including both creative and strategic layout of the floor *Sharing buying responsibilities with a senior buyer creating a clear strategy for seasonal revenue growth *Responsible for in-store product range selection based on the evaluation of consumers demands