Ilyes Mohad
Hardworking professional with experience in supporting team operations and maintaining high standards of customer service. Adept at handling multiple tasks, ensuring smooth workflow, and collaborating with colleagues to achieve team goals. Strong communication skills and a reliable work ethic contribute to a productive and positive work environment.
Worked hard to learn all required tasks quickly to maximise performance. Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards. Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation. Maximised customer satisfaction by quickly addressing and resolving complaints with food or service. Collaborated with team members to deliver outstanding customer service, elevating customer satisfaction levels.
Worked as a team member, performing cashier duties, product assistance Collaborated with team members to deliver seamless customer assistance during peak hours, reducing wait times significantly. Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements. Monitored inventory movements and replenished products on salesfloor to support continuous availability. Organised stock room, ensuring easy access to products and efficient inventory management.
Worked as team member, performing cashier duties, product assistance and cleaning. Supported stock management tasks, including inventory checks and replenishing shelves to maintain optimal product availability. Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests. Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction. Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.