Kai Gachette
I specialise in luxury beauty retail, excelling in clienteling, upselling, and personalised consultations for premium brands. Highly adaptable with advanced product knowledge and strong customer service skills, I thrive in fast-paced boutique and department store environments, consistently exceeding sales targets and delivering exceptional experiences.
Supported students with special educational needs including autism, ADHD, and SEMH. Implemented structured strategies and assisted with professional report writing. Maintained confidentiality and collaborated with multidisciplinary teams.
Delivered 1:1 and group mentoring for students aged 11–16. Used creative tools such as poetry and journaling to support emotional regulation. Supervised learning activities within the Open Learning Centre.
Acted as a trusted operational anchor for senior leadership, including direct responsibility for the CEO's personal diary and scheduling. Orchestrated logistics alongside live event delivery, balancing technical precision with calm decision-making under pressure. Enabled smooth event execution by anticipating needs, coordinating moving parts, and maintaining professional discretion.
Conceived, built, and led an independent wellness brand from initial vision through to product creation and customer experience. Formulated and produced a range of wellness and skincare products, including herbal teas, face creams, body butters, lip butters, perfume oils, shower gels, and scrubs. Shaped the brand's visual language, tone, and merchandising to create a cohesive and emotionally resonant identity. Held responsibility for production planning, sourcing, quality control, and day-to-day operational structure. Balanced creative intuition with disciplined execution, delivering consistency without losing originality.
Delivered makeup artistry and styling services for personal clients, creative projects, and events. Consulted on aesthetic direction, colour theory, and visual presentation. Built strong client relationships through professionalism, creativity, and attention to detail.
Promoted twice for leadership and service excellence. Supervised daily floor operations and staff scheduling. Trained new team members and resolved customer escalations. Developed strong organisational, communication, and leadership skills.