I have hands-on experience as a Beauty Advisor and Beauty Expert in luxury retail, specialising in tailored skincare consultations, sales, and customer service. Skilled in product education, brand activations, and visual merchandising, I adapt quickly and thrive in fast-paced, dynamic retail environments.
-Lead sales performance strategies and action plans across key doors.-Deliver product training and educational sessions to store teams.-Coach Beauty Experts to elevate service, clienteling, and KPIs.-Support field education, brand activations, and skin masterclasses.-Conduct advanced skincare consultations and represent the brand at events.
-Delivering personalized skincare consultations using expert product knowledge of Caudalie's range.-Providing tailored recommendations and using a skin scanning tool to enhance customer satisfaction and boost loyalty.-Drive high-volume sales through upselling, product education, and client relationship building.-Assisting in brand activations and visual merchandising to uphold brand standards.
-Assinting Gabar's CEO in market research and events.-Led pop-up marketing initiatives and collaborations in London and Paris.-Conducted market research to inform strategy and stay competitive.-Organized promotional events and created social media content for brand visibility.-Designed and oversaw marketing events for advertising, promotion and reputation development.