I bring hands-on experience from AllSaints, Canada Goose, and Urban Outfitters, excelling in customer service, upselling, POS operations, and visual merchandising. I thrive in fast-paced retail, adapt quickly to new environments, and focus on delivering positive shopping experiences across luxury and premium fashion settings.
Delivered high-quality customer service in a busy retail environment Upsold and cross-sold products by identifying customer needs Maintained product knowledge to explain features and benefits Processed cash and card payments accurately using POS systems
Guided customers through product selection and purchasing decisions Built strong customer relationships to encourage repeat visits Handled transactions, returns, and exchanges efficiently Supported visual merchandising and store presentation
Delivered engaging service in a high-volume retail environment Achieved a 20% uplift in individual sales through proactive upselling Replenished stock and maintained organised, attractive displays
Greetings, I’m happy to recommend Akshat. I’ve known him for a while through the retail and fashion space, and he has always come across as someone who is reliable, well presented, and serious about his work. Even though we worked at different companies, I’ve always had a very positive impression of how he carries himself professionally, especially during the times we collaborated on projects at University. Akshat is confident, polite, and easy to get along with. He presents himself really well, communicates clearly, and has the kind of calm, switched on attitude that suits customer facing work. He’s also the sort of person who takes responsibility seriously and understands the importance of being punctual, professional, and representing a brand properly, placing high importance on KPI’s and long term customer retention through honest communication and understanding of the needs of the customer. I worked at Lacoste, so I know how much presentation, attitude, and customer experience matter in this kind of environment. From what I know of Akshat, I think he would be well suited to opportunities through Dweet and would make a strong impression. Best, Albin Antoney