With a strong sales and customer service background, I thrive in creating meaningful relationships with customers to boost satisfaction. Skilled in stock management and transaction processing, I'm eager to contribute to a dynamic retail team. Basic English proficiency enhances my versatility in diverse environments.
• Provided sales consultation and support to customers, effectively selling products and meeting as well as exceeding sales goals • Delivered excellent customer sales and improved retention by 94% • Support manager in merchandising to feature new items and best sellers • Handled register transactions with accuracy and attention to detail and upheld store return policy in challenging situations. • Support new team member by offering training • Developed personal relationship with clients to ensure customer loyalty and retention
• Inspecting Stocks to ensure it is correctly priced • Responsible for the daily operational running of a busy retail store • Using my product knowledge to help customers decide what is right for them • Responding promptly and positively to customers complaints and concerns. • Answering any questions customers may have. • Replenishing the supply of stocks on the shelves. • Attending and taking part in team meetings, so as to share information and knowledge that can further enhance the customer in-store experience.