I am a dedicated retail professional with experience in fast-paced environments, excelling in customer service and team collaboration. My adaptability and focus on creating positive guest experiences make me well-suited for dynamic retail roles.
• 00Warmly greeted and served customers, promptly processing payments to minimise wait times. • 00Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments. • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions. • Built and nurtured customer loyalty by remembering personal preferences. • Responded to dictary concerns and food allergies, creating dishes that met customer needs and palates. • Purchased ingredients and supplies to maintain stock and inventory. • 00Utilised proper cleaning techniques to sanitise counters and utensils, enabling safe preparation of raw produce. • 00Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays. • 00Provided friendly, courteous service, maximizing positive customer satisfaction ratings. • 00Performed bar closing dutics, thoroughly cleaning, sanitising and replenishing stock. Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability. • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns. 00Greeted and escorted guests to tables. • Provided menu and offered recommendations to complement dining experience.
• Served food and beverages to customers in line with prescribed portioning and presentation standards. • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock. • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces. • 00Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability. • Provided menu and offered recommendations to complement dining experience. • DOInformed kitchen staff regarding order and requirements.
• Completed daily cleaning duties, such as hoovering. laundry, kitchen sanitation and dusting. • DAssisted with the children's homework assignments • 00Organised, disinfected and sanitised toys to maintain cleanliness • Prepared healthy snacks and meals