With extensive experience at Harrods, Suits Direct, and Marks & Spencer, I excel in customer service, sales, and product knowledge. I'm adaptable to fast-paced environments, delivering high standards and personalised shopping experiences while maintaining a positive attitude.
Demonstrates the five core Harrods values as a staff member: Good customer service, helpful, and always willing to go the extra mile to meet the needs of every customer. I have received excellent reviews (NPS comments) about my service and great product knowledge, with great uniform standards.
Selling men's suits for all occasions (Weddings, awards, and functions) Impeccable styling to suit the specifications of every customer, giving them the confidence and encouragement for their special occasion.
• Actively greeting customers and having conversation during their store visit. • Promoting specific lines, exceeding sales targets and improving branch performance. • Maintaining excellent visual standards within the store. • Unpacking and checking all stock deliveries. • Dealing with customer complaints in a professional and courteous manner. • Operating the till and handling financial transactions. • Answering queries from shoppers and helping them find what they want. • Cataloguing stock and performing stock checks. • Checking and replenishing stock on displays. • Getting items from the stock room. • Ensuring aisles are kept clear for health & safety reasons. • Undertaking cleaning and housekeeping duties
• Selling over a 100 mouth-watering artisan and luxury food products. • Serving busy on the go customers • Keeping hygiene • Making meals • Preparing and selling fresh food
• Adding and removing tags and pricing of stock. • Using the till and handling cash payments. • Bringing stock to shop floor. • Serving customers, answering queries, helping them find right products.
• Answering telephone bookings/taking appointments. • Maintaining office equipment e g photocopier and printer. • Looking after visitors when they visit office. • Data entry and general administrative tasks.
• Order picking and storing stock following company system. • Adding and removing security tags, placing on hangers. • Keeping the tracks tidy and keeping the store clean and tidy. • Using the till and taking cash and card payments. •
Great with customers and builds rapport very quickly.