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Nishat Alam

Sales Associate
About

With over 5 years in retail, I've excelled at retail working for well known brands such as H&M, and working for luxury retail agencies , also specialising in customer service and product knowledge. Fluent in English, I'm adaptable, skilled in client relations, and passionate about delivering high-quality shopping experiences across diverse retail settings.

Previous Brands
H&M
WH Smith PLC
Work Experience
HARRODS / CONCESSIONS SALES ASSOCIATE
Jan ‘23 - Now
Elite Associates

• Building and maintaining strong relationships with high-value clients • Upholding the luxury image and values associated with the Harrods brand.

SALES ASSOCIATE
Oct ‘21 - Nov ‘23
H&M

• Providing exceptional customer service by assisting customers in product selection and styling, ensuring a positive shopping experience. • Demonstrated expert knowledge on H&M products including current trends and promotions to upsell merchandise.

SALES ASSOCIATE
Aug ‘19 - Oct ‘21
WHSMITH / BARISTA

• Maintained store presentation standards through effective merchandising and stock replenishment, ensuring a clean organised environment.

Retail Experience
Retail Category
Luxury
High street
Work Environment
Flagship store
High street store
Product Category
Womenswear
Menswear
Accessories
Leather goods
Footwear
Other
Responsibilities
Greeting
Complaint handling
Client Help
Packaging
Online orders fulfilment
Returns & Exchanges
Transactions
Styling
Cash register
Product labelling
Inventory control
Delivery processing
Stock control
Store Maintenance
Open/closing store
Stockroom management
Product setup
Languages
English - Native
Education & Training
The University of Law
‘21 - ‘24
Bachelor of Business & Bachelor of Arts
London Academy
Unknown - ‘19
OF EXCELLENCE
JTI GIRLS SCHOOL
Unknown - ‘19
GCSE