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Abi Aina

Sales Assistant
About

As an adaptable Sales Assistant, I thrive in both boutique and high-street environments, exceeding sales targets while offering personalised services. My proficiency in customer engagement, product knowledge, and flexibility with unsociable hours make me an ideal candidate for any temporary retail role.

Previous Brands
Asda Greenhithe Superstore
Iceland Foods
Work Experience
Sales Assistant
Jul ‘22 - Dec ‘23
Bayley & Sage

• Engaged with up to 300 customers per shift to effectively build rapport and establish lasting customer-store relationships. • Offered advice based on professional knowledge to meet customers' needs. • Memorised a variety of regular and seasonal hot drink combinations, customizing to customers’ preferences and dietary requirements. • Performance regularly met and frequently exceeded sales targets individually and collectively, processing up to £8000 worth of debit, credit, and gift card payments daily. • Engaged with customers to effectively build rapport and establish lasting customer-store relationships.

Sales Assistant
Aug ‘21 - Dec ‘21
Asda Greenhithe Superstore

• Provided excellent sales services by offering advice based on professional knowledge to meet exact customers' needs. • Approached challenges with enthusiasm and an upbeat attitude. • Worked collaboratively with and across departments, adapting in response to store needs. • Performance met and frequently exceeded productivity targets individually and collectively. • Engaged with customers to effectively build rapport and establish lasting customer business relationships.

Online Order Assistant
Aug ‘21 - Sep ‘21
Iceland Foods

• Diligently ensured client satisfaction by quickly and accurately selecting quality products for online orders. • Effectively used electronic scanners and inventory systems to perform role. • Remained flexible, willing, and able to work unsociable hours required for role. • Consistently met target of picking 158 items per hour.

Languages
English
Experienced Categories
Premium
High street
Luxury
Experienced Work Environments
Boutique
Shopping centre
High street store
Experienced Product Categories
Womenswear
Leather goods
Other
Responsibilities
Greeting
Client Help
Complaint handling
Storytelling
Styling
Client Advising
Upselling
Transactions
Cash register
Packaging
Online orders fulfilment
Returns & Exchanges
Product demos
Product labelling
Inventory control
Delivery processing
Stockroom management
Order preparation
Open/closing store
Store Maintenance
Health & safety
Education & Training
London School of Economics & Political Science
‘22 - ‘25
BSc Politics and Philosophy
The Rochester Grammar School
‘20 - ‘22
Baccalaureate Diploma