Samia Hussain
With a history in customer service roles at Boots, Primark, and Argos, I thrive in dynamic retail settings. Skilled in till operation, stock management, and elevating the shopping experience, I'm adaptable and ready to meet any temporary retail role's demands.
Experienced in delivering high-quality gift wrapping and click-and-collect services within a luxury retail environment, consistently providing excellent customer service and ensuring a positive shopping experience. Responsible for accurately handling customers orders, including processing returns and exchanges efficiently in line with company procedures. Maintain high presentation standards while working in a fast-paced environment, managing multiple customer requests with attention to detail and professionalism.
Operating tills and processing transactions efficiently, maintaining accuracy in cash handling while adhering to store policy. Collaborating with store management, identifying areas for improvement in customer service processes. Maintaining a clean and organized environment, ensuring shelves were stocked, and products well presented, enhancing the customer shopping experience.
Needing to fulfil a multitude of roles and responsibilities, skilled in restocking shelves and organising merchandise to ensure product availability, organising inventory and supporting store cleanliness to uphold company standards. My role also included serving on tills and helping customers with any inquiries, whilst carrying out overtime.