With proven sales success at Tesco Mobile and exceptional service skills from working in over 50 hospitality events, I'm adept in customer engagement and thrive in high-pressure retail settings. Skilled in stock management, I consistently exceed targets, displaying flexibility across various retail environments.
• Demonstrated track record of achieving and surpassing sales targets consistently. • Delivered exceptional customer service by engaging customers to identify their ideal mobile needs. • Skilled in upselling and cross-selling to contribute to revenue growth. • Successfully met weekly and monthly sales targets while maintaining high standards.
• Extensive experience at over 50 diverse hospitality events, showcasing adaptability at prestigious venues including Chelsea FC, West Ham FC, O2 Arena, and festivals like All Points East and South Facing. • Demonstrated exceptional service in high-pressure environments. • Efficiently served over 100 customers each day at fast-paced events. • Developed strong communication and problem-solving skills in dynamic settings.
• Ensured stock replenishment to maintain product availability. • Trusted to process transactions worth over £5000, demonstrating reliability and responsibility. • Created solutions for customer queries, enhancing independent problem-solving skills. • Stayed informed and up to date on changes related to stock.
• Led the design and development of an innovative app focused on reducing users' carbon footprint. • Conceptualized a user-friendly interface providing actionable insights and practical sustainability tips. • Integrated personalized suggestions seamlessly into users' daily routines for eco-conscious living. • Ensured accessibility, making the app inclusive for a diverse user base. • Presented the app to potential investors, effectively communicating its societal and environmental value.