Lester Huang
* Fifteen years at Dun & Bradstreet China, with more than ten years’ experience of management in sales, marketing, products, customer experience and human resources * Winner of Dun & Bradstreet’s highest global award - ‘The Winner’s Circle’ - as top performer of the year * The youngest of 16 members in the core management team * Excellent leadership, team management and market management skills * Strong ability to drive and influence results * Recognized for project management and resource coordination, including the setup and growth of a new key office location and creation of innovative industry products * Agile, responsive and creative * Outside of work, keen interest in sporting pursuits & achievement including football and tennis
- Lead and manage sales & customer service teams to achieve annual KPIs. - Market strategy planning in identified key industries and segments. - Go-to-Market planning and execution liaising with product and marketing departments. - Identify opportunities, pipeline and forecast management. - Engage internal cross-functional resources to enhance efficiency, customer experience & satisfaction. - Strategic account development and relationship building. - Product management across all stakeholders from inception to launch and enhancement. - Relationship management with government, associations and partners.
- Lead, develop and manage sales teams to achieve annual KPIs. - Market strategy planning. - Key account development & management. - Key project management including proposal & contract review, quality control. - Team performance and pipeline management. - Coordinate resources to enhance customer experience & satisfaction. - Key talent development.
- Market analysis and strategic targeting of potential clients. - Cold calling and customer meeting to explore customer needs. - Provide appropriate solution through proposal. - Conduct presentation and negotiation to close deal. - Maintain customer relationship to enhance usage and renewal rate.