I have hands-on experience in luxury retail at Bicester Village, excelling in customer service, visual merchandising, and sales during busy periods. Adaptable and enthusiastic, I thrive in fast-paced shop floor roles and am passionate about delivering exceptional experiences for every customer.
In my role, I supervised and engaged children in a variety of creative and physical activities, ensuring their well-being and adhering to safeguarding protocols. I also handled food preparation and supported daily administrative tasks. Through this experience, I developed strong communication and conflict resolution skills, as well as the ability to adapt to the needs of each child.
During my time at Bicester Village Retail Outlets, I worked across multiple luxury designer stores, including Stella McCartney and Clarins. I delivered high-quality customer service in fast-paced retail environments, supported stockroom logistics and inventory checks, and contributed to visual merchandising efforts. I also assisted with promotional events and peak seasonal sales, gaining valuable experience in luxury retail operations.