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Open to Permanent
Open to Permanent

Maddie Thomas

I’m a motivated 21-year-old Business and Event Management graduate with a background in luxury retail and volunteering.
About

I have hands-on experience in luxury retail at Bicester Village, excelling in customer service, visual merchandising, and sales during busy periods. Adaptable and enthusiastic, I thrive in fast-paced shop floor roles and am passionate about delivering exceptional experiences for every customer.

Previous Brands
Bicester Village Retail Outlets
Stella McCartney
Ralph Lauren
Clarins
Lacoste
Premier Education
Work Experience
Afterschool Club Assistant
Sep ‘23 - Jun ‘25
Primary School

In my role, I supervised and engaged children in a variety of creative and physical activities, ensuring their well-being and adhering to safeguarding protocols. I also handled food preparation and supported daily administrative tasks. Through this experience, I developed strong communication and conflict resolution skills, as well as the ability to adapt to the needs of each child.

Sales Assistant & Stockroom Support
Jun ‘20 - Jun ‘23
Bicester Village Retail Outlets

During my time at Bicester Village Retail Outlets, I worked across multiple luxury designer stores, including Stella McCartney and Clarins. I delivered high-quality customer service in fast-paced retail environments, supported stockroom logistics and inventory checks, and contributed to visual merchandising efforts. I also assisted with promotional events and peak seasonal sales, gaining valuable experience in luxury retail operations.

Retail Experience
Retail Category
Luxury
High-end luxury
Work Environment
Outlet
Department store
Product Category
Menswear
Womenswear
Accessories
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Complaint handling
Styling
Cash register
Returns & Exchanges
Packaging
Inventory control
Stock control
Open/closing store
Client Help
Languages
English - Native
Education & Training
University of the West of England (UWE)
‘22 - ‘25
BA (Hons) Business and Event Management