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Grace Baird

Sales Assistant
About

As a Sales Assistant at Radley London, I excelled in customer engagement and driving sales. My strong interpersonal skills, attention to detail, and ability to work under pressure make me an asset in any retail environment, particularly in luxury and premium outlets.

Previous Brands
Radley London at Ashford Designer Outlet
The John Wallis CofE Academy
Work Experience
Sales Assistant
Sep ‘23 - Aug ‘24
Radley London at Ashford Designer Outlet

As a part-time sales assistant, I approached customers in a friendly and engaging way, all whilst demonstrating strong interpersonal skills through communicating various information such as promotions and suggested products. Through interacting well with customers I ultimately contributed in getting the store's sales up. -Worked effectively on tills getting sales done quickly whilst conversing with customers, subconsciously persuading them to come back again. -Performed well in a team environment, making the spirit of the shop more positive. -Cleaned the store above company standards. -Stayed on top of every promotion and knowledge of products, contributing to sales going up.

Music Tutor
Mar ‘21 - May ‘23
The John Wallis CofE Academy

Whilst studying for my GCSE's, I tutored three kids individually to learn musical instruments (one learnt guitar, one learnt piano and one learnt to sing). I started this to gain DofE experience, but continued this until I finished secondary school due to my enjoyment of seeing my students improve. -Created weekly time tables and lesson plans weekly to fit around myself and my students. -I helped my students develop their musicality, such as getting performance opportunities for them like school concerts I put on. -Stayed on top of other important commitments in my life whilst offering high quality lessons.

Retail Experience
Retail Category
Luxury
Premium
Work Environment
Outlet
Product Category
Accessories
Footwear
Leather goods
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Greeting
Complaint handling
Storytelling
Client Help
Styling
Client Advising
Transactions
Cash register
Returns & Exchanges
Packaging
Health & safety
Stockroom management
Stock control
Order preparation
Store Maintenance
Product labelling
Product setup
Recommendations
Sala Hardes
Direct manager - Store manager, Radley London at Ashford Designer Outlet
Sep 2023 - Aug 2024

Grace is a very intelligent young lady. With a wonderfully curious mind, and lots of interests in a broad range of subjects. In our time working together it was great to see Grace blossom and grow in her role and confidence. Grace would build good rapport with the customers in store helping to build brand loyalty and would be a fab addition to any team.

Languages
English - Native
Education & Training
Bromley-by-Bow, Tower Hamlets.
‘23 - ‘25
ELAM (East London Arts and Music)
Music Performance, A-Level English Combined Lit and Lang
The John Wallis CofE Academy
‘18 - ‘23
GCSE's