With experience in luxury retail, I excel at delivering personalised customer service, supporting store operations, and visual merchandising. Skilled in sales, CRM, and inventory control, I adapt quickly to fast-paced environments and am passionate about fashion and sustainable retail. Fluent in Italian.
- Tagged and classified secondhand fashion images for AI training to improve product categorisation. - Supported sustainable fashion resale by contributing to quality assurance and process optimisation workflows. - Conducted fashion and brand research to support image annotation workflows - Led Zoom sessions with remote annotators to explain key fashion styles, trends, brand identifiers, and relevant fashion history, ensuring consistent and informed labelling across the dataset.
- Delivered attentive customer service in a fast-paced restaurant setting, consistently praised for a warm and professional approach. - Maintained a welcoming yet professional attitude, swiftly addressing issues and fulfilling requests. - Adapted my communication style to suit diverse clientele
- Developed creative concepts and delivered four short adverts with a £200 budget and high production polish. - Produced a digital campaign for Urania's Children and the Heavenly Garden, a gender-neutral luxury fragrance brand - Produced A Day in the Life of a Sign of the Times Handbag, a campaign for the Chelsea-based designer resale boutique, showcasing authentication and same-day courier services.
- Assisted customers with styling outfits tailored to their personal tastes and occasions, offering guidance on seasonal trends and high-end designer pieces. - Supported store operations by receiving and processing new merchandise shipments, including inventory tagging and visual merchandising preparation. - Aided the store manager with essential retail paperwork such as inventory count sheets, restock requests, price adjustments, and daily sales reconciliation reports.
- Reviewed model and actor audition tapes for e-commerce adverts and fashion photoshoots using the Casting Crane platform, assessing candidates based on brand alignment and on-camera presence. - Researched commercial modelling and acting agencies in target regions and reached out to inquire about their latest talent
- Coordinated pre-production processes for American VOGUE digital media series: assembling crew members, securing adequate filming locations - Led on-set production logistics and took script notes for 17 + in-studio and on-location shoots, including Met Gala 2021 projects
- Assisted internal wholesale managers in trend forecasting and the sales cycle of seasonal collections. - Compiled buyer booklets and data analysis on consumer behaviour for over 15 international department stores. - Supported the coordination of Brunello Cuccinelli's Pitti Uomo fashion show: collaborated with the Events Manager to schedule press interviews with creative directors and external media outlets. - Acted as Wardrobe Assistant to the Chief Stylist on the day of the show, assembling and prepping runway looks.
Cecilia was a pleasure to have on the team, and always willing to learn and ready to take on the challenges. As an Associate Producer, she was responsible for making sure the team was setup and organized the way it needed to be for every shoot with high level talent. She has a knack for making sure she applies herself, but is also assertive and asks to understand or learn something when she is less familiar, which as a manager I appreciated. I very much enjoyed working with Cecilia and she would be asset to anyone's team or organization.