Ching Yan Kwan
I have hands-on experience in busy retail and promotional environments, excelling at customer service, upselling, and maintaining store standards. Adaptable and creative, I thrive on the shop floor, supporting sales and ensuring every customer enjoys a positive, engaging experience.
Delivered excellent customer service. Created face painting designs while delivering a fun and engaging customer experience. Worked as part of a busy team. Maintained hygiene and safety standards
Delivered one-to-one art lessons for secondary school students. Planned personalised lessons. Helped students build confidence and creativity. Built positive relationships with students and parents.
Promoted the YETP membership programme to members of the public. Approached potential customers and explained the benefits of joining. Assisted customers with registrations and answered enquiries. Delivered excellent customer service and represented the organisation professionally.