Scarlett Matthews
-
London, UK
I am a positive, dependable individual, driven by my desire to ensure an outstanding customer experience. I take pride in being patient and approachable, always having an amiable nature. After four years gaining valuable skills in luxury customer facing roles, I am prepared and excited by the opportunity to pursue my passion working in luxury fashion.
- GIULIOFASHION
- HOLLAND AND BARRETT
- Goldsmiths (Watches of Switzerland)
Luxury Sales Consultant
GIULIOFASHION
Oct 2021 - Now
• Providing a luxury in store customer experience including personal styling
• Building clientele - offering a personalised one to one based on individual customer needs
• External brand training in...
Sales consultant
HOLLAND AND BARRETT
Apr 2021 - Dec 2021
• Completed health and nutrition courses
• Provided exceptional knowledge to customers
• Stock checks
• Stacking shelves
Le Meridien Hotel, London
• Reception work
• Housekeeping
• Worked in ...
Sales Consultant
Goldsmiths (Watches of Switzerland)
Apr 2019 - Mar 2021
• Watch brand training courses
• Abex training course
• Hit monthly targets
• Offer refreshments to clients
- Greeting
- Complaint handling
- Client Help
- CRM
- Styling
- Product demos
- Client Advising
- Upselling
- Transactions
- Cash register
- Returns & Exchanges
- Packaging
- Online orders fulfilment
- Product setup
- Product labelling
- Inventory control
- Delivery processing
- Stockroom management
- Stock control
- Order preparation
- Store Maintenance
- Luxury
- High-end luxury
- Boutique
- Department store
- Flagship store
- Menswear
- Womenswear
- Accessories
- Leather goods
- Watches & Jewelry
- Footwear
- Beauty & Fragrances
English
Greenshaw High School
Level 1&2 Certificate in Personal Development and Employment
to
The London College of Beauty Therapy
Level 3 Diploma Beauty Therapy
to
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