Scarlett Matthews



Scarlett Matthews

Luxury Sales consultant

Work Location

London, UK

I am a positive, dependable individual, driven by my desire to ensure an outstanding customer experience. I take pride in being patient and approachable, always having an amiable nature. After four years gaining valuable skills in luxury customer facing roles, I am prepared and excited by the opportunity to pursue my passion working in luxury fashion.

    • Goldsmiths (Watches of Switzerland)

    Luxury Sales Consultant


    Oct 2021 - Now

    • Providing a luxury in store customer experience including personal styling
    • Building clientele - offering a personalised one to one based on individual customer needs
    • External brand training in...

    Sales consultant


    Apr 2021 - Dec 2021

    • Completed health and nutrition courses
    • Provided exceptional knowledge to customers
    • Stock checks
    • Stacking shelves

    Le Meridien Hotel, London

    • Reception work
    • Housekeeping
    • Worked in ...

    Sales Consultant

    Goldsmiths (Watches of Switzerland)

    Apr 2019 - Mar 2021

    • Watch brand training courses
    • Abex training course
    • Hit monthly targets
    • Offer refreshments to clients

    Retail Experience
    • Greeting
    • Complaint handling
    • Client Help
    • CRM
    • Styling
    • Product demos
    • Client Advising
    • Upselling
    • Transactions
    • Cash register
    • Returns & Exchanges
    • Packaging
    • Online orders fulfilment
    • Product setup
    • Product labelling
    • Inventory control
    • Delivery processing
    • Stockroom management
    • Stock control
    • Order preparation
    • Store Maintenance
    Retail Category
    • Luxury
    • High-end luxury
    Work Environment
    • Boutique
    • Department store
    • Flagship store
    Product Category
    • Menswear
    • Womenswear
    • Accessories
    • Leather goods
    • Watches & Jewelry
    • Footwear
    • Beauty & Fragrances


    Greenshaw High School

    Level 1&2 Certificate in Personal Development and Employment


    The London College of Beauty Therapy

    Level 3 Diploma Beauty Therapy


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