Santa Maria
Business & Management graduate with extensive experience across luxury beauty, fashion and premium retail environments including Dior, Chanel, Harrods, Selfridges, Hugo Boss and Evolve Organic Beauty. Specialising in luxury clienteling, brand storytelling, beauty consultations and customer experience, I have consistently delivered strong sales performance while building long-term client relationships. My experience spans skincare, fragrance, makeup, luxury fashion and commercial events, with extensive training from some of the world’s most prestigious brands. Known for my professionalism, adaptability and polished presentation, I thrive in fast-paced luxury environments where exceptional service, commercial awareness and attention to detail are essential.
Sourcing & Production Representative at Tamishna Group, Dhaka, Bangladesh, a vertically integrated knitwear manufacturer supplying international fashion brands. Supported sourcing, sampling and product development projects while working closely with production teams across yarn, knitting, dyeing, finishing and garment manufacturing. Collaborated with a UK-based designer on premium jacket development, coordinating sourcing, sampling and production feasibility. Developed strong knowledge of fabric sourcing, costing, quality control, supplier capabilities and sustainable manufacturing practices while ensuring alignment with international quality and compliance standards.
Luxury Sales Advisor & Stylist at Hugo Boss, delivering exceptional client experiences through personalised styling consultations, wardrobe recommendations and premium customer service. Generated over £10,000 in revenue within a single month, built a client portfolio of 70+ customers, consistently exceeded KPIs including conversion, ATV and UPT, and developed long-term customer relationships through luxury clienteling, product expertise and a high-touch approach to customer engagement.
Represented Evolve Organic Beauty across retail, corporate and B2B events, delivering premium customer experiences and driving brand awareness. Presented products at national trade shows, wellness events and buyer conferences, including Happy Place Festival and John Lewis Head Office. Opened 10+ wholesale accounts and contributed to a 65% sales uplift through product demonstrations, relationship building and strategic brand positioning. Conducted skincare consultations, product education and client engagement while developing strong expertise in formulation, manufacturing and sustainable beauty.
Luxury Beauty Sales Associate representing premium beauty and fragrance brands across prestigious retail environments including Selfridges, Harrods and leading department stores. Delivered personalised consultations across skincare, makeup and fragrance, consistently driving sales through brand storytelling, product expertise and exceptional customer service. Built a loyal client base through luxury clienteling, repeat business and tailored recommendations while maintaining the highest standards of brand presentation and customer experience in fast-paced luxury retail environments.
Represented Dior Beauty across prestigious retail environments including Selfridges and Harrods, embodying the House of Dior’s values of elegance, excellence and innovation. Extensively trained in Dior skincare, fragrance and makeup, delivering personalised beauty consultations through luxury clienteling, expert product knowledge and brand storytelling. Created exceptional customer experiences while building lasting client relationships, driving sales performance and maintaining the highest standards of service in line with Dior’s heritage and philosophy.