Sameera Arain
With over 15 years’ retail experience, I thrive in fast-paced shop floor roles, leading teams, training staff, and delivering excellent customer service. Skilled in cash handling, stock management, and store operations, I adapt quickly and am fluent in English and Urdu.
Lead shifts and support team members across all departments Manage tills, refunds, exchanges, voids, and price changes Train staff on till procedures, SIM sales, and customer service standards Complete closing duties including cashing up, safe checks, and store security Ensure store presentation standards are met for the next trading day Manage deliveries, stock replenishment, and date code checks Cover staff breaks and oversee section and compliance checks
Supervised staff and led shifts in a high-volume retail environment Managed refunds, exchanges, cash handling, and end-of-day procedures Trained new starters and supported ongoing staff development Maintained high standards of customer service and company compliance Supported management with daily store operations
Managed administration, online operations, and stock control Maintained and updated website product listings Handled office duties and filing systems Ensured stock accuracy and availability
Till operations, stock checks, and customer service Replenished shelves and maintained store standards
Provided skincare and makeup consultations Recommended products based on customer needs
Applied makeup and delivered personalised product advice Maintained excellent customer service and product knowledge
Booked clients for photo sessions Handled sales calls and customer enquiries
Top-performing booking agent Demonstrated strong sales and communication skills
Till work, stock replenishment, and fitting room support Maintained shop floor presentation standards
Stock handling and customer assistance