I am a Business Economics graduate and am currently looking for opportunities to apply my skills and knowledge. My background has armed me with the essential tools required to thrive in a range of business contexts, and I am enthusiastic about leveraging my expertise to add value to a dynamic team.
• Ensured that the sales team are delivering great customer service by completing the service observations and giving priority to the customer service required on the department. • Served customers confidently and positively, developing my interpersonal and communication skills, especially when managing tills and complying with till checks. • Responding and dealing with questions, concerns, and complaints from customers, offering the best resolution to the situation and reporting to my manager
• Worked as a part of a team of 5 and deal with customers under high pressure which allowed me to develop my skills of working under pressure. Especially when the shop is full during the summer period. • Served customers confidently and positively, developing my interpersonal and communication skills. • Managed many online orders through spreadsheets which honed my analytical skills.