In my recent role as a Brand Consultant at Harvey Nichols, I had the opportunity to develop strong sales and clienteling skills within a competitive luxury environment. Additionally, I applied and further developed the management skills gained at Calvin Klein to independently oversee the Self-Portrait brand section. I'm now looking for a role where I can build on these skills, gain new experiences, and take on challenges to continue growing.
I managed the Self-Portrait brand section, consistently contributing to overall sales on the 3rd floor and meeting key performance indicators. I worked closely with floor managers, using customer feedback to bring in-demand items, like IBT dresses from other branches, to boost sales. I also prepared and shared weekly trade reports with Harvey Nichols management and Self-Portrait, ensuring clear communication of performance and insights. By building strong, loyal relationships through personalized clientelling, I drove repeat business and enhanced the customer experience. Throughout, I applied effective sales techniques to thrive in a competitive, commission-based environment.
Managed the shop floor independently, including opening and closing tills and completing necessary tasks Acquired proficiency in all required financial paperwork and banking declaration logs Gained knowledge in handling stockroom deliveries I became the bra- Fit specialist, which gave me more responsibilities and required me to attend more meetings. Learned the basics of visual merchandising.
Consistently persuaded numerous customers to apply for memberships at the till, effectively highlighting the benefits of discounts and rewards. Took initiative by bringing forgotten items to the shop floor, improving sales. Independently learned bra fitting techniques from provided materials, leading to successful fitting reports and increased sales. During closing shifts, I perfected my standards. Additionally, I prioritised replenishment for the next day, promoting a smooth store opening.
Served as Waitress (also bar-tended). I set many personal goals which succeeded when up-selling for the business through explaining Christmas menus and new cocktails which influenced many customers. Made a good rapport with customers creating loyal customers for the company. Furthermore, I was trusted to run the floor alone and close.
Jayjay consistently demonstrated exceptional leadership skills, a strong work ethic, and commitment to fostering a productive and positive work environment. Jayjay was highly effective in managing the team, ensuring that tasks were completed efficiently and with the highest standards of quality. She maintained clear communication, provided constructive feedback, and motivated the team to meet the company’s expectations. It was a pleasure working alongside Jayjay, and I am confident that she will bring the same level of dedication and expertise to any role she pursues.
I was the Senior Brand Consultant for Canada Goose and I worked very closely with Jayjay and I'm more than happy to recommend her for the job opportunities at Dweet. During the time I’ve worked with her, she’s proven to be reliable, hardworking, and great with customers. Jayjay is quick to learn new tasks, stays organized even during busy moments, and always maintains a positive, helpful attitude. She works well both independently and as part of a team, and I’m confident she’ll be a strong asset to your retail team. If you have any questions, feel free to reach out!
I recently had the pleasure of working with JayJay as my brand consultant, and I couldn't be happier with the experience. From the start, JayJay demonstrated a deep understanding of the brand's vision and goals. Their insights were not only creative but also practical, helping to refine the brand strategy effectively. JayJay's communication skills stood out; they were always responsive and open to feedback, which made collaboration smooth and enjoyable. I appreciated their ability to think outside the box while keeping the brand's identity intact. The strategies they proposed have already begun to show positive results, and I feel confident moving forward. Overall, I highly recommend JayJay to anyone looking for a knowledgeable and dedicated brand consultant. Their expertise and passion for branding truly make a difference!