MD Toslim Hossain
I bring over three years’ experience in premium and high-volume retail, excelling in customer service, sales, and product advice. I adapt quickly across locations, maintain high operational standards, and thrive in fast-paced environments to deliver outstanding shopping experiences and consistently exceed sales targets.
• Contributed towards individual and store sales KPIs, converting customer consultations into product and lens purchases. • Increased transaction value through relevant lens upgrades, add-ons and additional product recommendations. • Supported high-value purchases across premium and designer eyewear, providing confident product guidance throughout the sale. • Maintained accurate customer records, orders and transactions, ensuring information was correctly updated across internal system Handled personal and sensitive customer information in line with GDPR, confidentiality and company compliance procedures. • Built strong product knowledge across smart eyewear, lenses and luxury designer collections. • Adapted across multiple stores across the UK while maintaining consistent sales and operational standards. • Recognised as a top regional performer for Ray-Ban Meta smart glasses sales in July 2026.
Delivered friendly and efficient customer service across the shop floor and self-checkout area in a busy retail environment. Assisted customers with product queries, recommendations and purchases, helping them find suitable items quickly. Operated POS systems and supported self-checkout transactions while maintaining accuracy in cash handling. Supported stock replenishment and inventory accuracy while rotating products and monitoring availability. Followed company procedures and health and safety guidelines to maintain clean, organised and high standard store. Worked closely with colleagues to maintain smooth store operations during peak trading periods. Awarded the internal "Love It" Recognition Award for reliability and consistent performance under pressure.
Myself Md Tanveer Hossain. I was the store manager when he used to work at my store. And he was the top seller of my store at that time . He was always punctual, hard working & was a dedicated person.