Maya Auld
I have hands-on retail experience at Foot Locker, delivering personalised customer service, advising on streetwear trends, and maintaining high store standards. Thriving in fast-paced environments, I quickly adapt, work collaboratively, and am passionate about creating positive shopping experiences in menswear, womenswear, footwear, and accessories.
Conduct outbound outreach calls to current students on behalf of the University of West London Students' Union. Responsibilities include answering enquiries, promoting university initiatives, and maintaining clear and professional communication with accurate information. Developed strong interpersonal, communication, and organisational skills while working in a target-driven environment and handling sensitive information with discretion.
Deliver personalised piano instruction focused on technical execution, music theory, and performance confidence. Manage client relationships, curriculum planning, and ABRSM examination preparation, maintaining clear and encouraging communication.
Worked across bar and cafe environments, preparing drinks, handling stock and maintaining hygiene standards Adapted quickly during busy periods while upholding excellent customer service Supported event preparation and collaborated with student group managers.
Delivered high-quality customer service with a friendly and engaging approach Used strong product knowledge to support customers with sneaker selection, sizing and styling Advised customers on streetwear trends to enhance their shopping experience Maintained premium store standards by ensuring a clean, organised and visually appealing environment.
Served customers at large-scale events, including concerts such as Capital's Summertime Ball, Harry Styles' Tour and major football matches Managed stock counts, maintained cleanliness and kept up with fast-paced service demands.