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Open to Permanent
Open to Permanent

Roberto Cesaretti

Retail Director | Multi-Store Management | Team Leadership & Development | Sales Strategy | Business Development | Customer Experience | Client Management | KPI Analysis & Optimization | Operational Excellence
About

• Skilled in scaling operations, leading teams and driving sales in retail environments • Proven success in increasing conversion rates, reducing stock loss and developing strong customer relationships • Focus on business development in luxury and high-growth retail environments • 20 years international experience across UK, France, Italy and Russia • Opening of Flagships, development of business and Managers • 12 Managerial direct reports and 17 Luxury Boutiques • Transversal missions on digital business and optimization of processes • Trilingual in Italian, English, French

Previous Brands
Burberry
Harrods
Kurt Geiger
Saint Laurent
Tommy Hilfiger
United Colors of Benetton
Work Experience
Flagship Director Avenue Montaigne
Jan ‘18 - Now
Saint Laurent

• First boutique worldwide for turnover and business with VICs for the last two years • 2022 +140%LY, 2021 +32% vs 2020 • Leading 65 staff members, 7 managerial direct reports • Close collaboration with buyers, VM, Ops, Retail Excellence, Events and CRM • 25% increase in conversion rate • Reduction of stockloss from 1.89% to 0.04% • COVID 19 crisis management • Developed close relation with key top clients • Multichannel through .com and Farfetch

Harrods Multisite General Manager
Jan ‘16 - May ‘18
Kurt Geiger

• Turnover £100M +25% vs LY • 17 concessions, 4 multibrand spaces and online • 12 managerial reports, 270 staff members • Retail calendar for pop ups, collaborations, clients events • Refit and opening of boutiques • Buying review and in-season buying

Flagship General Manager Regent Street
Jan ‘14 - Dec ‘16
Burberry

• Turnover £35M +10% vs 2015 • 220 staff members and managing the Personal Shopping team • Openings in UK and Russia: Covent Garden, Knightsbridge stores, Thomas Café, Gum, Vremena Goda • Planning and execution of sales focused clients events • Pilots on POS, MTO and customization, multichannel operations

Multisite General Manager - Knightsbridge stores
Jan ‘12 - Dec ‘14
Burberry

Skills: Key Performance Indicators · Clientele Development

General Manager Covent Garden
Jan ‘11 - Dec ‘12
Burberry

Skills: Key Performance Indicators · Clientele Development

Multisite Manager
Jan ‘06 - Dec ‘11
Tommy Hilfiger

• Directly managing Store Managers • Cumulative turnover £5.2M • Consistently delivering growth vs. BDG: FY0809 +6%, FY0910 +10%, FY1011 +13% • Leading a team of 60 staff members • Store openings and refits in UK and France: Regent Street, Carnaby Street, Champs-Élysées

Floor Manager
Jan ‘05 - Dec ‘06
Harrods

- Turnover £9M +15% vs 2004 - Leading a team of 45 staff

Flagship Manager
Jan ‘00 - Dec ‘05
United Colors of Benetton

Languages
English - Fluent
French - Fluent
Italian - Native
Spanish - Basic
Education & Training
Università degli Studi di Urbino Carlo Bo
‘97 - ‘00
Bachelor's degree
Istituto Tecnico Commerciale G. Spagna
‘91 - ‘96
Diploma of Accountant and Commercial Expert
Paris, France