• Skilled in scaling operations, leading teams and driving sales in retail environments • Proven success in increasing conversion rates, reducing stock loss and developing strong customer relationships • Focus on business development in luxury and high-growth retail environments • 20 years international experience across UK, France, Italy and Russia • Opening of Flagships, development of business and Managers • 12 Managerial direct reports and 17 Luxury Boutiques • Transversal missions on digital business and optimization of processes • Trilingual in Italian, English, French
- First boutique worldwide for turnover and business with VIC’s for the last two years - 2022 +140%LY, 2021 +32% vs 2020 - Leading 65 staff members, 7 managerial direct reports - Close collaboration with buyers, VM, Ops, Retail Excellence, Events and CRM - 25% increase in conversion rate - Reduction of stockloss from 1.89% to 0.06% - COVID 19 crisis management - Developed close relation with key top clients - Multichannel through .com and Farfetch
- Biggest UK shoe business reaching 100M turnover +25% vs LY - 17 concessions, 4 multibrand spaces and online - 12 managerial reports, 270 staff members - Retail calendar for pop ups, collaborations, clients events - Refit and opening of boutiques - Buying review and in-season buying
- Turnover £35M +10% vs 2015 - 220 staff members and managing the Personal Shopping team - Openings in UK and Russia: Covent Garden, Knightsbridge stores, Thomas Café, Gum, Vremena Goda - Planning and execution of sales focused clients events - Pilots on POS, MTO and customization, multichannel operations
- Directly managing Store Managers - Cumulative turnover £5.2M - Consistently delivering growth vs. BDG: FY0809 +6%, FY0910 +10%, FY1011 +13% - Leading a team of 60 staff members - Store openings and refits in UK and France: Regent Street, Carnaby Street, Champs-Élysées
- Turnover £9M +15% vs 2004 - 4 Managerial direct repots - Leading a team of 45 staff