Christopher Ford
Dynamic individual with extensive experience in customer service and event planning. Over three years of hands-on experience in high-pressure environments, demonstrated through roles in hospitality and catering. Recognised for consistently delivering exceptional service that fosters client relationships and enhances brand reputation. Proven ability to engage clients and streamline communication processes. Eager to bring a passion for excellence and a detail-oriented approach to drive sales success and elevate customer experiences.
Handling costumers complaints. Documented alterations and collaborated with the front desk to ensure seamless communication. Delivered exceptional customer service, managing appointments and garment collections with care. Sustained a clean and organised workshop environment to promote efficient workflow and equipment readiness. Assisted senior tailors by providing support during fittings and garment adjustments for discerning clientele.
Facilitated multiple high-profile events while maintaining exceptional service quality. Received commendations for professional presentation and engaging client interactions. Ensured strict adherence to hygiene and safety protocols in fast-paced service environments. Executed front-of-house service during functions, including canapés, beverages, and plated service. Supported food preparation and table setting for both private and corporate events.
Delivered silver service table waiting and bartending with a friendly yet professional demeanor. Exhibited strong guest engagement skills, creating memorable experiences at both intimate canapé receptions and larger sit-down dinners.
Executed front-of-house responsibilities, ensuring a welcoming atmosphere for guests. Registered customers upon arrival and provided assistance throughout their visit. Collected and processed orders efficiently to enhance customer experience. Served patrons at tables, delivering food and beverages in a timely manner.
Working with Christopher Ford has been an absolute pleasure. He is a true team player — always willing to step in, support his colleagues, and contribute to a positive and collaborative work environment. His proactive attitude and reliability make him someone the whole team can count on. What stands out most about Christopher is his exceptional customer orientation. He consistently goes above and beyond to ensure clients feel heard, valued, and well taken care of. His attention to detail, patience, and genuine care for customer satisfaction have made a lasting impact and earned him great trust and respect from clients and peers alike. Christopher brings professionalism, dedication, and heart to everything he does, and any team is lucky to have him.