Lisa Franklin Mba

• Managing calendar and appointments, coordinating with stakeholders across multiple time zones. • Coordinating international and domestic travel, meeting and event arrangements and bookings. Raising expense reports on a timely basis and tracking progress through to payment. • Providing support to the wider HQ/Craft EMEA team with booking travel and arranging events, liaising with external vendors where required. • Managing finances and invoicing relating to project work. • Ensuring regular meetings are adhered to, e.g. brainstorming sessions and Regional Directors’ calls. • From time to time, supporting project work by conducting deck research, transcribing interviews, attending brainstorms, supporting event management. • complex international organisation. Experience within an Advertising / Marketing Communications / Production / Post production agencies. • Excellent organization skills, ability to juggle multiple tasks in a time sensitive environment. • Direct experience dealing with sensitive and confidential information with integrity.

• Diary management for Creative Director • Assisting with talent database management. • Development with talent/agents for factual entertainment casting • Commissioners meeting across all TV channels • Festival coordinating • Finance and credit card Reconciliations. • Expenses and Purchase order • Diary, logistical and travel management skills • Film schedules • First point of contact for general IT requests issues and liaising with remote IT support.

• Management of complex calendar and scheduling requirements across time zones • Planning and coordinating key client meeting/workshops/events with client facing responsibilities • Inbox management • Supporting on project delivery including tracking and driving completion of key deliverables and following up on any outstanding items. • Timesheets • Expenses and Purchase order • General Admin • Diary, logistical and travel management skills

•Undertaking general research for programmes/clients •Administrative duties •Diary Management •Travel Management • Booking meeting rooms • Arranging Events for clients and Commercial Team •Talent co-ordination • Managing Finance, expenses, Purchase Orders etc. • Advance Microsoft Office •Arranging and overseeing guest visits and freelance staff •Maintaining up-to-date contact lists producing transcripts, programme logs •Preparing contracts and payments for guests and contributors •Answering and archiving details of calls for phone-ins and competitions Booking resources, facilities, studio time and equipment •Client Engagement •Supporting the commercial team •Contributing to the creative input of a show, for example writing cues and updating scripts •liaising with publicity departments about programme

Panticipating the needs of the Partners and providing effective and efficient individual support Extensive and pro-active diary management Organising meetings with clients, prospects and other high-profile stakeholders Booking lunches, breakfast and evening functions at appropriate venues Providing travel support for Partners and the wider business with trips which will include booking flights and preparing itineraries Helping to organise and manage networking opportunities Booking taxis and couriers Selecting, purchasing and sending gifts to clients Liaising with the HR and finances team on relevant matters Answering overflow reception calls; redirecting calls and taking messages as appropriate Setting up internal meeting rooms as required for Client meetings Supporting staff with booking/ finding meeting rooms in the building or externally Greeting Client when they arrive at the office and set them up in meeting room Supporting the Marketing and Events team with Partner private dinners Working with other PAs in the support team to provide absence cover when needed Occasional requirement to work outside of usual office hours when needed

Executive Assistant to National Resilience Communications Hub Director Prime Minister's Office and Cabinet Office Communications • Finance and Governance lead with raising PO's • Organising meeting • Maintain trackers • Preparing agenda • Taking minutes/actions • Liaising with stakeholders • Press and communication and Digital Management • Working with Advertising Agency • Booking meeting Room • IT queries • Mailing list • Ad Hoc duties • Diary Management

• Manage the Reception, Telephony, Room Reservations, Cleaning over a large account. • Deliver the professional greeting of clients and visitors, to the highest standards • Monitor, manage and review the Cleaning contracts • Ensure the team leaders and supervisors co-ordinate their staff to ensure the delivery of exceptional front of house services. • Implement dynamic operational working procedures, to support the delivery of service excellence • Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required • Implement safe working practices to ensure safety of building occupiers and visitors • Lead monthly management report meetings with the client and build strong relationships with key business leaders • Strong detail analysis of service delivery and identify continuous improvements

EA to Hannah Wyatt – Managing Director – Factual Entertainment and Events – BBC Studios and Kat Lennox – Creative Director – BBC Studios – March 2017 – Present – being made redundant • Extensive diary • Travel Management • Booking meeting rooms • Arranging Events for clients and Talent co-ordination • Managing Finance, expenses, Purchase Orders etc. • Advance Microsoft Office • Liaise with production Companies • Talent Co-coordination • Filming Schedules • Talent Meetings • Programmes worked on: The One Show, DIY SOS, Top Gear, Children in Need – Four Weddings Special, Secret Night with Kylie, Dragons Den.

Prepare correspondences and drafting communications Coordinate meetings Organise travel and preparing complex travel itineraries Scheduling Screening and viewing with all Major film Studios and Production Companies Preparing documents and presentations for meetings Extensive diary Working with independent Production sector Perform Research Arranging LA screening and MIP Talent Co-ordination for Will and Grace cast as well as Home and away and Neighbours

Monitoring, reading, and responding to emails on behalf of your managers Prepare correspondences and drafting communications Coordinate meetings and extensive diary management Organise travel and preparing complex travel itineraries Minute taking Preparing documents and presentations for meetings Maintenance and management of paperwork, ensuring all files are kept up to date and securely. Extensive diary and travel Management Working with independent Production sector Perform Research

New CV May 2015

• Extensive diary and travel Management • Booking meeting rooms • Arranging Events for clients such as Primark, Forever 21, New Look, Henri Lloyd, Hackett, Westfield shopping Centre and Adidas • Admin work • Managing Finance, expenses, Purchase Orders etc. • Advance Microsoft Office • Sorting out photo shoots schedules and location • Liaise clients • Office Management

• Extensive diary and travel Management • Booking meeting rooms • Arranging Events for the College and the department • Admin work • Managing Finance, expenses, Purchase Orders etc. • Advance Microsoft Office • Sorting out filming schedules and location • Liaise with key stakeholders and clients • Office Management

• Be a first point of contact for the business on behalf of CEO, answering and dealing with telephone queries as necessary and escalating when required. • Undertake email correspondence with customers both internally and externally to the business. • Co-ordinate diary for CEO • Ensure meetings with the team are well taken care of and meeting rooms are adequately prepared. • Minute meetings as required, circulate actions; create supporting documentation and update relevant systems. • Transcribe probationary and annual review notes onto the HR system as part of the company’s appraisal process. • Project management of CEO projects. • Complete research on behalf of the team. • Aid the team in composing presentations for internal or external use. • Ad hoc project work e.g. organising company events and meetings, helping with the PR and Scheduling departments during busy periods. • Undertake general administrative and typing tasks as necessary. • Undertake general organisation of the CEOs, recognising priorities and flagging issues to CEOs as necessary

• Diary Management for the director of the Corporate Programme Office and also arrange appointments for the LPfIT Boards, Committees, Advisory and Steering Groups • Office Management and HR duties • My role involves communication with a wide range of colleagues at all levels from Chief Executive to other PA’s • Supporting the Corporate Programme Office director and team to ensure there is fully supported on a range of business processes. • Preparing schedules and ensure distribution of quality agendas, matters arising papers and any other supporting documentation • Responsible for minuting meetings to ensure that high-level activities are monitored. • Managing enquiries, as the first line of contact into the Team, from the wider NHS and supplier organisations and from the general public. • Ensure that good customer care practice is followed in response to telephone enquiries or personal contact • Undertake financial administration and HR administration tasks as required on behalf of the Deputy Director such as raising requisitions, recruitment and candidate selection, sickness reporting, and annual leave. • Authorise and monitor the ordering of stationery and stock, and administer other ordering and procurement needs, liaising with the Office Manager where necessary. • Arrange video and teleconferencing facilities as required

First point of contact for the Assessment and Methods office •Booking meetings, minute taking and developing action logs. •Ensuring agendas are compiled and distributed ahead of meetings and that attendance and minutes are taken at meetings, then circulated. •Managed the diary of the Director, and organising meetings. •Arranging and setting up interviews with journalists and TV copanies and dealing with quires related to press and media. •Dealt with highly confidential correspondence and administrative work. •Finalised all travel arrangements, processing expense claims and arranging business finances for events