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Ragia Khan

Customer Service Professional | 6+ Years Exceeding Sales Targets Through Exceptional Service
Completed Shifts via Dweet
Harvey Nichols
6 shifts
Sales Associate
6 shifts
@ HN- 4th floor
29th April - 26th June
About

Results-driven retail management professional with 6+ years leading flagship boutiques and department-store concessions across luxury fashion, prestige beauty, and fine jewellery. Proven record of exceeding sales targets, elevating client experience to mason-level standards, and developing high-performing teams.

Previous Brands
Harvey Nichols
Louis Vuitton
END.
Chloé
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Work Experience
Sales Associate
Dec ‘25 - Now
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Delivered tailored, high-standard customer service across multiple luxury and lifestyle retail environments, adapting quickly to different brand standards and clientele. Supported stock control, product presentation and front-of-house operations across placements, maintaining consistency and efficiency. Built strong working relationships with different store teams, demonstrating flexibility and fast learning across varied fast-paced retail settings.

Retail Experience
Retail Category
High-end luxury
Luxury
Premium
High street
Work Environment
Boutique
Department store
Shopping centre
Flagship store
High street store
Travel retail
Outlet
Pop-Up
Other
Product Category
Womenswear
Watches & Jewelry
Beauty & Fragrances
Responsibilities
CRM
Client Help
Greeting
Complaint handling
Aftercare
Storytelling
Styling
Client Advising
Upselling
Product demos
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Store Maintenance
Open/closing store
Health & safety
Stock control
Stockroom management
Order preparation
Delivery processing
Product labelling
Inventory control
Languages
English - Native
French - Basic
Arabic - Work Proficiency
Education & Training
University of Portsmouth
‘24 - ‘25
MSc Real Estate Management
masters
Nottingham Trent University
‘21 - ‘22
International Business
Masters