A multilingual luxury Fashion and Beauty retail professional with over 7 years experience working with multiple brands in Mayfair department stores and boutiques. I can contribute by: •Handling communication with customers and all transactions with high attention to detail and professionalism. •Being a collaborative and empathetic team member. •Prioritising building long term relationships with clients. •Passion for styling, and making people more attractive and empowered through fashion. On my free time I love dancing salsa and bachata, practicing yoga, meditation, and intuitive drawing.
Representing luxury fashion houses in Harrods department store, including Lord Piana Homewear, Hermes Ladies Shoes, Givenchy Men and Women RTW, Schiaparelli Women RTW. Supporting sales and operations teams with client welcoming, guiding through latest collections, providing personalised style advice, creating unforgettable ambience; closing sales, supporting with stockroom and personal shopping.
Representing and promoting luxury beauty, skincare and fragrance brands across Harrods and Harvey Nichols department stores, including Hourglass, Tom Ford Beauty, Lancôme, Augustinas Bader, Helena Rubinstein, Flora Labs Performing colour matching, product demonstrations, skin and hair health testing and mini beauty procedures while introducing products and educating clients Creating tailored beauty routines, recommending related products for different occasions, upselling and booking further beauty appointments
Representated Zimmerman Women RTW on the permanent basis on Harvey Nichols department store; Created personal styling, suggested new fashion trends and cross-selled across different brand and department products Worked closely with visual merchandising and marketing teams and ensured all store and operations are according to the right standards Build close relationships with customers and engaged them in product discovery sessions Closed sales and assisted with e-commerce and online account management
Assisted clients with designer bridal and occasional gowns in Slone street boutique Closely worked with designer, tailoring and online fullfillment teams on small family business
Represented Christian Dior beauty and fragrance in Selfridges department store Played the role of the brand ambassador and build loyal returning client base Provided skincare diagnostics and facials for different skincare types; colour matched foundations and applied make-up for different skintones, provided fragrance consultations and discovery