I am an experienced Sales Associate with a strong focus on customer service and stock management in luxury womenswear. I excel at enhancing sales through strategic promotions, maintaining inventory, and providing excellent customer experiences, adapting swiftly to boutique environments.
• Delivered exceptional customer service in a fast-paced hospitality environment, enhancing guest satisfaction. • Prepared and served a variety of drinks, maintaining high standards of quality and presentation. • Managed bar inventory and restocked supplies, ensuring the bar was always well-equipped. • Maintained cleanliness and organization of the bar area, adhering to health and safety regulations.
• Front House tasks including Till and customer handling. • Developed Business promotion strategies resulting in upsell of 20%. • Monitor stock level and initiated re-orders when necessary to maintain optimal inventory levels, reducing out-of-stock by 10%, purchasing supplies and keeping low labour cost. • Administering cash positions and dealing with bank deposits. • Skills Developed: Leadership, Customer service, Active listening, Feedback mechanism, Problem solving, Quality management, Strategic thinking.
• Create and deliver tailored lesson plans to address specific academic needs. • Provide support with homework, test preparation, and subject understanding. • Communicate regularly with parents/guardians about the student's progress.