I am a skilled retail professional with experience as a Sales Supervisor at Lenskart and Sales Assistant at Superdry. I excel in customer satisfaction, team management, and achieving sales targets. Fluent in multiple languages, adaptable to dynamic environments and committed to enhancing store experiences.
• Supervised sales associates, ensuring team alignment with daily goals and store standards. • Achieved sales targets through strategic coaching and effective team management. • Maintained high levels of customer satisfaction by upholding service standards. • Assisted in daily operations, supporting store efficiency and seamless customer experiences.
• Built strong customer connections, ensuring satisfaction, and encouraging repeat visits. • Consistently met and exceeded sales goals through thoughtful upselling. • Used in-depth product knowledge to offer personalised recommendations. • Collaborated with the team to keep a welcoming and high-energy store environment.
• Learned and practiced a wide range of ceramic techniques, from shaping and moulding to firing and glazing, gaining hands-on experience in every step of the production process. • Developed a strong understanding of glazing methods, perfecting the application to achieve consistent colour and surface quality across different ceramic pieces. • Collaborated with skilled artisans to enhance and refine ceramic designs, playing a key role in creating unique and visually striking products.