London, UK
Ali is open to new work opportunities
I am a motivational, empathetic, supportive leader with 9 years of experience in delivering exemplary customer service in luxury retail. Responsible for operations, staff training & development and stock. My practical mind set strong work ethic and willingness to roll up my sleeves. Key drivers in achieving my level of work are commitment, honesty and dedication. Skilled in Trend Analysis, Sales, Customer Relationship Management (CRM), Personal Shopping, and Teamwork. Performance and a constant curiosity are two goals in life that feeds me every day and pushes me to find new challenges. Mastery of three languages including English, Arabic and Italian.
Open to relocation
Open to Full time or Part time work
Supervisor
Joseph multi desingners
Aug 2022 - Present
Responsible for supervising different activities taking place on the sales floor and assisting the store manager managing daily KPS’s and staff performance expectation.
• Administration responsibilit...
E-commerce executive
The Birley Clubs
Sep 2021 - Jan 2022
Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand
• Assist clients on order-on-line Deal with orders in the back office and liaise with logistics
• ...
Jewellery & Fashion Brands Marketing Intern
HOPE 5D
Jan 2021 - Aug 2021
• Working with PR and design team to develop marketing strategies.
• Developed and implemented marketing plans
• Arranging weekly marketing meetings with staff
• Working with marketing and Mercha...
Brand Manager (Alessandra Rich) / Personal shopper
Harrods
Sep 2018 - Oct 2020
• Sales performance - Achieving sales targets using commercial reports weekly and acting accordingly to drive my individual targets
• Strong relationship - Building a strong relationship across varyin...
Senior Sale Assistant/Stylist for Men’s and Women’s wear designer’s
Selfridges
Jan 2016 - Sep 2018
Senior Sale Assistant/Stylist for Men’s and Women’s wear designer’s
• Exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an ...
Luxury Brand Management
(Beginner)
Stylist
(Advanced)
Personal Shopping
(Advanced)
Supervisory Management
(Intermediate)
Team Leadership
(Advanced)
Arabic
Native
English
Fluent
Italian
Basic
London metropolitan university
Bachelor
International Relations
2011 to 2014
Waltham Forest College
Diploma
Higher education in Business Management
2010 to 2011
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