I have extensive retail experience in fashion, beauty, and health, excelling in customer service, sales, till operations, and stock management. I adapt quickly to fast-paced shop floors, thrive in team settings, and am committed to delivering knowledgeable, friendly service in both boutique and premium environments.
Provided friendly and efficient bar service, preparing and serving drinks to a high standard Operated the till and handled customer payments accurately and responsibly Managed stock levels and placed orders to ensure smooth daily operations
Nutritional advice to customers Deliveries Stock and order of goods
Selling supplements, organic food, natural cosmetics to buyers/ shop owners • Driving around London, delivering stock Doing tastings/sampling of products, supporting the shop floor Training staff, building promotional plans, supporting the shop floor, sampling Growing distribution and exceeded sales targets Diversified the company's sales portfolio, with more customers
Selling supplements, organic food, natural cosmetics to buyers/ shop owners Driving around London, delivering stock Doing tastings
Selling supplements, organic food, natural cosmetics to customers Offering knowledge and specialized advice
Working at the tills and on the shop floor Servicing customers Servicing customers Folding clothes
Oral presentation on a “Down syndrome intervention study". Medical record and creation of one monthly diet program for the residents of the Foundation Measurements, with personal professional equipment, of the body fat, the lean mass, the BMI and other indicators for the disabled women and the employees of the foundation Managed to help the women to lose weight and body fat. Accompanied the women to sports events and outdoor activities, so they can bond and socialize.
Sales
Order management Inventory management Sales for shoes and accessories Payments
Provided nutritional and dietetic solutions for people with special needs i.e. obesity, diabetics, athletes, pregnant women etc. Pre-consultation nutritional, case-specific evaluations, measurements and interviews; as to tailor -make diets and solutions. Track and follow-up progress with patients and customers. Coached and educated customers on relevant topics and issues regarding their health and well-being.
Training on B737 - 300/400 Education in ATR 42/ATR72 Relationship Management with Customer (CRM) Regulations on dangerous goods (DGR) First aid Safety
Customer service
Service
Bar/waitress staff, Thessaloniki-Greece November 2004-June 2006 The bar Mixing and serving alcoholic and non-alcoholic beverages, including basic cocktails, beer, and wine. Interacting with customers in a friendly and professional manner, providing a welcoming atmosphere. Checking identification to ensure customers meet legal drinking age requirements Maintaining a clean and organized bar area, including washing glassware and utensils. Restocking and replenishing bar supplies, keeping track of/ and managing inventory Handling cash transactions, processing payments, and giving change.
I worked with Eirini at Hackney Fresh, where I was the Owner and she was part of our Health & Beauty team. Eirini consistently went above and beyond in her role. She had excellent product knowledge and took genuine care of our customers — often remembering their preferences and offering thoughtful, tailored advice when they returned. Beyond customer service, Eirini played an active role in helping improve our product selection. She gave valuable feedback on what customers were asking for, and helped introduce new products that better matched our clientele’s needs. Her eye for trends and attention to detail made a real impact on the Health & Beauty section. Eirini is smart, reliable, and deeply customer-focused — a real asset to any team.