Dweet
Dweet
Open to Permanent
Open to Permanent

Krystal Yau

Freelance Sales Associate
5.0 (1 review)
About

I am a passionate fashion professional with experience as a Sales Associate and Stylist. Skilled in customer service, visual merchandising, and product suggestions, I excel at delivering exceptional service and adapting to dynamic retail environments.

Previous Brands
Mulberry
Harvey Nichols
Les100Ciels
Selfridges
The ROOM
Suzie Turner Couture
University of the West of England Bristol
6ixty 8ight
Stylist
Work Experience
Stylist Sales Internship
May ‘24 - Jun ‘24
The ROOM

Collaborated with team of operate luxury clothing store and customer services. Help on introduce products, search and provide product suggestion. Assist on outfit styling and modeling. Photography and video edit Assist on update social media with photo and text content. Assisted on showroom operations, visual merchandising.

Fashion Design internship
Jun ‘21 - Sep ‘21
Suzie Turner Couture

Collaborated with team in creating customized designs tailored for special occasions, including wedding dresses and evening wear. Drawing, sketch and explore material by using mix media to visualize new design concepts. Assisted on technical production, create sample and handicraft techniques including stitching, sewing, beading, embroidery and embellishment. Conducted risk assessments to ensure safety standards and high-quality finishes. Participated in meeting with colleagues to develop design concepts, incorporating client preferences and feedback. Engaged with client to present new design idea and incorporating effective technique method to bring creativity to life. WORK EXPERIENCE

University student ambassador and learning assistant
Sep ‘20 - Jun ‘22
University of the West of England Bristol

Institution : University of the West of England (Bristol) Sep 2020 - June 2022 As a learning assistant, offering guidance and support to fashion design students pursuing foundation degrees and university applications. Guide and provide direction to the students, and assisted students in preparing fashion and textile design portfolios and interview, drawing from personal experience and expertise in fashion design studies. Assisted during campus open days to warmly welcome visitors, facilitate registration, and provide comprehensive information about the campus facilities and available courses. Conducted guided tours of the campus, showcasing key areas and facilities while introducing visitors to classrooms and other amenities.

Sales Associate
Jun ‘16 - Jun ‘17
6ixty 8ight

Provided customers services and personalized advice to customers on buying, successfully meeting and exceeding sales targets. Assisted customers in the fitting room, offer guidance and facilitated products searches to meet their specific needs. Assisted on showroom operations and visual merchandising, managed the product placement, styling of outfit and store visual displays. Cashier, handled payments efficiently to maintain data accuracy, ensure the tills are cashed end of the day, timely order fulfillment and conducted stock checks. Maintained effective communication with various departments to coordinate products inventory. Maintained product and assisted with critical path management

Freelance stylist
Jun ‘16 - Aug ‘16
Stylist

Assisted on styling expertise, including garment, accessory selection, as well as hairstyle and make-up coordination. Assist with explore color, shape and proportion to create visually appealing ensembles. Conducted research on fashion trends and assist on create look-book. Collaborated on on photography sessions and photoshoot preparation. Contributed to E-commerce development efforts by updating photo listings and editing websites to accurately showcase style.

Retail Experience
Store Approvals
Selfridges (via Dweet)
Harrods
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Boutique
Department store
Shopping centre
Flagship store
High street store
Product Category
Accessories
Womenswear
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Upselling
Transactions
Packaging
Online orders fulfilment
Returns & Exchanges
Cash register
Product setup
Stockroom management
Product labelling
Stock control
Inventory control
Order preparation
Delivery processing
Store Maintenance
Health & safety
Open/closing store
Recommendations
Hilary
Studied Together - Fashion Sales Associate, University of the West of England Bristol
Sep 2020 - Jun 2022

I had the pleasure of work with Krystal oat University of the West of England, and consistently delivered excellent work experience. We work ethic, creativity, and problem-solving skills stood out. We are highly organized, quick to adapt, and always maintain a positive attitude under pressure. What impressed me most was the ability to take initiative and manage complex tasks efficiently while maintaining excellent communication together. Krystal would be a valuable asset to any project or team.

Languages
Cantonese - Native
Mandarin - Fluent
English - Fluent
Education & Training
Birmingham City University
‘22 - ‘23
Master of Arts
University of the West of England
Unknown - ‘17
Bachelor of Arts
Twin
‘24 - ‘24
L1 Customer Services Units
L1 Customer Services Units