Albin Antoney

Oversaw store operations including stock management, inventory accuracy, and replenishment, ensuring consistently high standards of quality and efficiency on the shop floor. Managed opening and closing procedures, maintaining safety and operational standards across each shift. Delivered a consultative, high-touch client experience for high-net-worth customers, building long-term relationships that drove repeat business and referrals. Managed stakeholder relationships across peers, store management, and senior leadership, coordinating priorities and communicating updates to support smooth day-to-day operations.

Exceeded 100% of monthly sales KPIs every month in role through structured prospecting and disciplined pipeline follow-up. Managed stockroom operations, maintaining accurate inventory and ensuring efficient stock flow to the shop floor. Led full stock conversions ahead of each new season, coordinating floor resets and inventory turnover to tight deadlines. Trained and onboarded new starters on till operations, stockroom processes, and customer service standards, shortening ramp-up time for new joiners.

Led day-to-day fulfilment and operations for a growing startup, building processes from the ground up alongside a small founding team. Managed and directed a team of 30 workers across warehouse and fulfilment operations, overseeing daily productivity, quality, and safety standards. Managed stakeholder relationships across the founding team, workers, and suppliers, overseeing day-to-day operations and communication across the business. Took on a cross-functional mix of operational responsibilities as the business scaled, adapting processes to meet changing demand.

Coordinated supplier relationships and procurement tracking across multiple workstreams, ensuring delivery timelines and inventory accuracy were consistently met. Redesigned stock record processes, producing cleaner operational data and improving senior management visibility.