Abdullah Ziayi

A big Supermarket with lots of Products Located in Parwan road, Mazar, Afg and with a high number of customers daily. I was working as Retail assistant with a group of other employees for more than a year as part time job beside my studies.

These supermarkets are the only one which got branch at any part of Afghanistan which imports majority of their products from Turkey. I was working as a Cashier at one of their branches which was Located near my House. • Outline • Processed cash and card payments during busy shopping periods to minimize customer waiting times. • Advised customers on optimal product selection to simplify purchasing decisions. • Completed sales efficiently using Point of Sale (POS) system. • Addressed and resolved complex customer complaints in calm, efficient, and friendly manner. • Kept sufficient inventory supply and stock on shelves and in storerooms. • Performed closing duties such as cleaning windows and floors, securing shop premises and cashing up tills. • Efficiently completed shop floor duties autonomously and in team setting. • Assessed customer needs through clear communication, anticipating and responding appropriately to queries. • Maintained clean, tidy, and organized checkout areas. • Designed digital and print materials to engage • Checked Notes carefully to spot counterfeit currency • Assisted customers with finding items, completing exchanges, and obtaining refunds. • Created welcoming environment by greeting customers in line with best store practices. • Processed product returns to maximise customer satisfaction.