Henock Zelalem
I bring strong customer service and communication skills from fast-paced roles, with hands-on experience in greeting clients, handling transactions, and managing stock. I’m adaptable, reliable, and passionate about delivering excellent service across diverse retail environments, from high street to luxury, ensuring every customer has a positive experience.
Shadowing and learning about servicing light vehicles Understanding engine components and basic engineering principles Knowledge of Health and Safety principles in the workplace
Explored the Alstrom base and examined the process of repairing and sending out trains. Gained insight within the train industry.
Responsible for packages (food, items etc) to customers promptly and professionally, ensuring accuracy and presentation standards Addressing customer inquiries about details for items, preparation methods and ingredient details In charge of accurately communicating customer inquiries to the manager In control of delivering parcels on time and efficiently.
In charge of delivering food and drinks to clients in a timely and courteous manner while maintaining standards of correctness and presentation Responding to customer questions regarding menu items, preparation techniques, and ingredient details Accurately documenting and relaying to the kitchen staff customer food and beverage orders Overseeing the arrangement of tables with sanitized utensils, napkins, and glassware prior to service; clearing away used dishes and resetting tables for new customers.