Anjali Mamindla
With over three years in the customer service sector, I've excelled in roles that demand enhancing customer experiences and streamlining operations. My adaptability shines in fast-paced retail settings, where my experience with inventory management and complaint resolution can elevate any team. Fluent in English, Telugu, and Hindi, I'm ready to engage with a diverse clientele.
• Streamlined a manual process, resulting in a 5% reduction in processing time and 10% improvement in accuracy. • Conducted process audits to ensure compliance with standards and regulation • Designed and implemented process changes that improved customer experience by 5%
• Maintained a clean and organized work area, ensuring that all health and safety regulations were followed. • Also took up responsibilities of kitchen prep worker, Busser, Barback, Server and Dishwasher. • Handled customer complaints in a professional and courteous manner, resulting in a 2% reduction in customer complaints • Delivered exceptional customer service, resulting in a 5% increase in customer satisfaction ratings • Managed inventory levels, ensuring that all products were in stock and orders were placed in a timely manner. EXPERIENCE