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Viola Bogalecka

Senior Manager
About

With over 20 years of experience in London, my career has been defined by strategic roles…

Previous Brands
Acqua di Parma
Saint and Sofia
Harrods
Liberty.
ERES - Groupe Chanel
Penhaligon's
Alfred Dunhill Ltd.
Isabel Marant
DAKS
Harvey Nichols
Work Experience
Senior Business Manager
Sep ‘25 - Now
Acqua di Parma

Excited to start my new journey with amazing heritage brand and incredible team

Boutique Manager
Jun ‘24 - Sep ‘25
Saint and Sofia

Luxury Boutique Manager working with Sustainable and Ethical London Brand which represents fair trade and quality designs with diverse team based in London , Managing new brand in regards of marketing strategy, product, store opening, social media, business development, staff recruiting and training, product development, regulations, working in Head Office and directly in new boutique, personal shopping development, client's development, 4 months in Head Office as brand manager expanding new store opening, full operation, recruitment, buying, pricing, business development

Retail Manager
Jul ‘23 - Dec ‘23
Harrods

Retail Manager for Childrenswear, Toys and Fashion Lab Managing own bought Harrods brands and concession partners such as Fendi, Dolce Gabbana etc Weekly trade feedbacks, managing the floor on daily basis, senior meetings, VM and merchandising, customer service focus with daily reports including all aspects of feedback

Jewellery Sales Manager
Jun ‘22 - Jun ‘23
Liberty.

Managing 12 concessions and 24 own bought jewellery brands such as Brooke Gregson, Artemer, Marie Lichtenberg, Mizuki etc, weekly sales reports, buying appointments and working close with jewellery artists, present on the shopfloor with VIP clients meeting, managing and coaching large sales team, aftercare and all aspect of personal orders via jewellery brands and their head office

Boutique Manager
Jan ‘20 - Jun ‘22
ERES - Groupe Chanel

Managing boutique, turnover 2 million, VIP appointments, buying, merchandising Networking, sales via different platforms, covering different locations Increased sales and business development approach, making daily tasks, trainings international, opening new store locations, merchandising, VIP connections, managing 3 independent stores Westbourne Grove, Belgravia and Mayfair to exceed their targets, CRM

Flagship Business Manager
May ‘19 - Jan ‘20
Penhaligon's

Covering maternity temporary contract in Harrods up to 9 months, 3 concessions business manager with new beauty hall opening, La Artesian perfumes, Salon the perfumes Turnover of them £4.5 millions, 12 staff, managing concessions on daily basis including coaching, service standards, events, daily running of them, promotions, Harrods networking management, supporting the team with sales and VIP clients as well as standards and product knowledge, extensive team training with one of best performance of Harrods concessions

Assistant Manager
Jan ‘17 - Dec ‘19
Alfred Dunhill Ltd.

All aspects of brand managing including archiving high targets and dealing with high profile clients, stock management and visual merchandising, product management and styling advice for all clients, trainings from Head Offices, external brand trainings from the brand, being Brand Ambassador, turnover£2.5m, managing Bourdon House as of VIP events place

Brand Manager
Jan ‘16 - Dec ‘17
Isabel Marant

Store Manager
Dec ‘13 - Dec ‘15
DAKS

Deputy Manager DAKS Old Bond Street flagship store, all aspects of management job including managing the team, training, buying and merchandising within menswear and ladies wear and accessories, product development, assisting in organising events for example Windsor Horse Show, being proactive with sales, team development, hiring the staff, visual and external display, dealing with customers directly and making all decision for business needs, networking, events, working under pressure with deadlines, working close with Head Office on daily basis ( buying, merchandising, quality check, business development) dealing with suppliers directly (Japan, Italy, Germany), experience in fine tailoring in menswear, extensive trainings

Personal Shopping Consultant
Dec ‘09 - Nov ‘13
Harvey Nichols

Senior Personal Shopping Consultant in Harvey Nichols, all duties as Personal Stylist including working on daily basis with very high profile clients, fantastic fashion product knowledge and styling ideas across all fashion brands, working in very busy environment and reaching high targets, staff management duties, setting standards and modelling behaviour for the best customer service, assist with running VIP events and Stylist Club on daily basis, ability to work on responsible position and under pressure, fantastic client base, ambitious, well organised and hardworking

Languages
English - Native
German - Basic
Italian - Basic
Polish - Native
Education & Training
Highest School in Thorn, Poland number XII
‘99 - ‘04
Associate’s Degree
London, UK