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Natasha Chavez

MSc International Relations Student, Research Associate
About

Experienced in retail customer service, adept at handling inquiries and resolving issues efficiently. Proven record of delivering tailored solutions and maintaining high standards in dynamic environments. Flexible and collaborative, with a focus on client satisfaction and effective communication.

Previous Brands
Kingston University Halls of Residence
"Almacenes San Francisco"
Work Experience
Speaker Officer
Aug ‘24 - Now
LSESU Grimshaw Club

• Organised and executed high-impact panel discussions on global issues by coordinating with top academics and experts to address contemporary international conflicts and policy debates. • Managed speaker outreach and engagement, successfully securing participation from distinguished scholars and practitioners, improving the club's visibility and influence in academic circles. • Developed and implemented strategic communication plans including personalised invitations and follow-up processes, resulting in a high response rate and positive feedback from invited speakers and attendees.

Research Associate
Mar ‘24 - Now
SecurityWomen

• Conducted research on funding opportunities and global women's security issues to support the organisation's advocacy and policy development efforts. • Drafted reports and blogs on events hosted by the UK Parliament, contributing content for the organisation's website and advocacy efforts. • Attended and contributed to meetings hosted by the UK Parliament, discussing on women's security issues and potential advocacy actions.

Student Case Worker
Jan ‘24 - Mar ‘24
Amicus ALJ

• Identified potential death penalty cases from the 11 th Circuit Miami Dade County cases. • Reviewed and transcribed around 30 clips of 15-minute-long audio files for an upcoming death penalty trial.

HR Consultant and Legal Intern
Dec ‘23 - Apr ‘24
Caxton Solutions

• Created working policies, flowcharts, and letters within a specific time frame. • Researched effectively into the latest HR and Employment case law and legislation. • Summarised complex information and checked statements from the clients with excellent attention to detail.

Legal Intern
May ‘22 - Jun ‘22
Joseph Hill & Co Solicitors

• Drafted letters and reports for ongoing cases, summarised complex information and checked client's statements. • Interpreted clients' needs and gathered insights from meetings and interviews with clients or specialists. • Performed administrative tasks, kept communication with courts and police stations.

Resident Life Ambassador and Receptionist
Jun ‘21 - Jul ‘24
Kingston University Halls of Residence

• Arranged several events and festivities with my team for over 800 students. • Solved problems between residents so that the environment was peaceful, and trouble could be avoided. • Received/arranged parcels, provided excellent communication through calls, and helped students at reception.

Sales and Customer Service
Jul ‘18 - Mar ‘20
"Almacenes San Francisco"

• Supervised and assisted on the training of staff members. • Delivered excellent service to customers both in-person and through phone calls. • Addressed and resolved complaints empathetically while maintaining a professional attitude.

Retail Experience
Retail Category
Other
High street
Work Environment
Other
Product Category
Other
Responsibilities
Client Help
Complaint handling
Greeting
Storytelling
Client Advising
Product setup
Product labelling
Store Maintenance
Open/closing store
Languages
English - Fluent
French - Basic
Spanish - Native
Education & Training
The London School of Economics and Political Science (LSE)
‘24 - ‘25
Master of Science
International Relations
Université de Strasbourg
‘22 - ‘23
Erasmus Droit
Kingston University
‘20 - ‘24
LLB International Law