Hermela Asheber
I have hands-on experience in retail and hospitality, excelling at customer service, shop floor operations, and complaint handling. I am adaptable, reliable, and thrive in busy environments, always focused on creating positive customer experiences and maintaining high store standards.
Assist with social media content planning and creation • Support posting schedules and online engagement across platforms • Conduct research on digital marketing trends and campaigns • Develop practical skills in brand communication and social media strategy
Welcome and greet guests, creating a warm and professional first impression. Manage reservations and coordinate table seating to ensure efficient service flow. Communicate with servers and kitchen staff regarding table availability. Handle walk-ins and support smooth front-of-house operations during busy periods. Deliver attentive guest service while maintaining a calm and organised environment.
Served customers in a fast-paced bakery and retail environment. Assisted with food preparation while maintaining hygiene standards. Supported restocking, cleaning, and daily store operations. Demonstrated reliability, teamwork, and strong customer communication skills.
Delivered high-quality service in a busy restaurant environment. Followed food safety and hygiene procedures at all times. Maintained cleanliness and organisation across the store. Assisted with stock replenishment and general restaurant operations.
Promoted and sold magazines raising awareness about knife crime. Engaged with the public using communication and persuasion skills. Supported awareness campaigns through outreach and social media promotion.
Assisted teachers with classroom activities and organisation. Developed communication and teamwork skills. Supported children during lessons and learning activities.
Mela is a very diligent, capable and hard working content creator. She has been working as a marketing intern at Tales & Tails UK for the past year. Her role has included content creation (videography and photography), content strategy and event support. She has also participated in overseas projects working closely on founder -led content as well as events, food and beverage content. She will be a great addition to any project that she is a part of.