London, UK
Jolan is available for work
An Antique and Jewellery Specialist with years of Jewellery experience and experience building relationships with high net-worth clientele at Maisons, including Cartier, Tiffany & Bvlgari. I have successfully managed three projects; Knowledge Connect, London Style and Jewellery Connections, all of which delivered the intended objectives and financial outcomes. I am constantly learning to develop myself and enhance my knowledge and skills. I am working towards my BA in History of Art with History degree.
To be discussed
Open to Full time or Part time work
Trainee B2B Manager
RPM Hatton Garden
May 2022 - Oct 2022
A newly created position to run the Hatton Garden branch specialised in conducting business with jewellery businesses, overview, e-commerce, and social media.
•Achieved increased profit margins by su...
Sales Consultant
Diamond Palace
May 2021 - Jun 2022
Bespoke bridal jewellery consultation and sales of fine jewellery. Achieved 40% as a net profit by asking goal orientated questions, reviewing current stock, and using existing items with the combina...
Sales Executive
Bucherer Westfield
Jan 2018 - Jan 2019
At Bucherer as a Cartier Brand Specialist, my main responsibility was ensuring brand visibility, increasing turnover and meeting personal and brand KPI-s, representing Cartier watches alongside the fo...
Customer Services
Cartier Harrods and Bond Street
Jan 2017 - Jan 2018
Highlight Achieved 270% upselling (from £120 to £32,000) by following clients' aftercare enquiry, applying personalised VIP client protocols, sending follow-up notes, keeping contact with clients and ...
Contractual
Fine Jewellery & Watches Sales
Jan 2012 - Jan 2017
Provided superior customer service to customers and enthusiastically sold high-end jewellery lines: Bulgari, Kojis Antique Jewellery, Ashley Clarke, Alex Monroe, and Signed Antique jewellery.
•Ensure...
Sales
(Intermediate)
Customer Service Operations
(Intermediate)
Project Management
(Beginner)
jewellery
(Intermediate)
Customer Satisfaction
(Intermediate)
Client-focused
(Intermediate)
German
Hungarian
English
Not specified.