Andrea Seghesio
Sales and Client Experience professional with solid experience in Luxury & Fashion…
• Deliver personalized sales and styling consultancy to local and international clients, including VIP and high-spending customers • Build, manage and retain a dedicated portfolio of 20+ top clients through advanced clienteling, personalized follow-ups and loyalty initiatives • Monitor and support store performance by analyzing key retail KPIs (sales, conversion rate, UPT, ATV) • Support daily floor operations, cash desk activities, stock coordination and sales planning • Actively contribute to the training and onboarding of junior team members • Ensure consistent luxury customer experience standards in a high-traffic flagship retail environment
• Delivered high-level luxury customer service during a high-profile commercial period (Salone del Mobile) • Supported sales activities, order management, after-sales service and client requests • Maintained visual merchandising and boutique standards in line with brand guidelines • Assisted with daily boutique operations and team support
• Provided personal and executive assistance within a fashion and luxury context • Coordinated agendas, travel arrangements and operational activities • Supported styling and production for fashion campaigns, e-commerce shoots and editorials • Managed direct relationships with clients, press contacts and celebrities • Assisted in the organization and coordination of international fashion and design events (HOMI, White, Venice Biennale)
• Supported brand communication and digital PR strategies across press, web and social media • Coordinated relationships with journalists, bloggers and influencers • Assisted in content creation and social media management • Participated in major international fashion trade fairs (White, Pitti, Mipel, Micam)
• Managed client reception and sales support activities • Handled order management and client database administration • Supported sales analysis and brand coordination • Assisted with showroom setup and point-of-sale preparation • Participated in major fashion trade shows and industry events