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Ciara Wilson

Hardworking and personable with extensive experience in customer-facing retail roles and a passion for luxury fashion.
About

I have experience in premium and boutique retail, excelling in sales, personalised styling, and upselling at Whittard of Chelsea and Bridal and Prom Bar. I’m passionate about delivering exceptional service, thrive in fast-paced environments, and adapt easily to various shop floor roles and tasks.

Previous Brands
Whittard of Chelsea
Bridal and Prom Bar
Espresso Farm
Work Experience
Sales Advisor
Aug ‘24 - Jan ‘25
Whittard of Chelsea

Delivered tailored product recommendations to a diverse clientele in a premium tea and giftware setting Maintained a polished store environment and achieved daily sales targets through upselling and exceptional service Gained strong product knowledge and contributed to visual merchandising and seasonal displays

Job Shadowing
Jul ‘23 - Jul ‘23
Bridal and Prom Bar

Supported clients with styling advice and fittings in a boutique formalwear setting Gained early exposure to premium retail service standards and personalised selling

Trainee Barista / Team Member
Nov ‘22 - Sep ‘23
Espresso Farm

Provided high-quality service in a fast-paced artisanal café setting Developed excellent interpersonal and multitasking skills while maintaining brand standards

Retail Experience
Retail Category
High street
Premium
Work Environment
Boutique
High street store
Product Category
Womenswear
Other
Responsibilities
Client Help
Complaint handling
Greeting
Styling
Client Advising
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Transactions
Product demos
Product setup
Product labelling
Inventory control
Delivery processing
Stock control
Stockroom management
Order preparation
Health & safety
Store Maintenance
Recommendations
Thomas Blizzard
Direct manager - Senior Manager , Whittard of Chelsea
Aug 2024 - Jan 2025

During her time working here, Ciara was an eager and hard working member of the team. She was very energetic and friendly in her engagements with customers, recommending things based on her personal experience and always happy to make up tasters and samples for customers. She got a lot of 5 star reviews mentioning her by name and citing her excellent manner and friendly tone. Fantastic employee and a true team player.

Languages
English - Fluent
French - Basic
Education & Training
University of Leeds
‘24 - ‘27
BA Economics and History
King Edward VI Sixth Form
‘22 - ‘24
A Levels - History (A*), Mathematics (A*), Economics (A)