Mohamed Gashoot

Assisted the sales team in there roles providing exceptional support to all clients, dealing and handling luxury items as well as pricing and stock, also greeting clients and providing them with exceptional support, at the highest level, furthermore i ensure company image, core values are always represented and brought to the clients

Citi Bank London/Virtual • This internship program provided me with an insight into the backbone into the company • Gained insight into investment banking, creating a company profile • Gained experience in calculating relevant financial metrics and summarising key findings in emails • Develop a understanding of how communication between department work and operate Business Work Experience Jun 2021 to Jul 2021 Heathrow London • Developed an understanding of different aspects that make up the company, as well as gaining an understanding of the multiple interconnected departments and there operations as a whole • Worked closely with the finance department gaining a understanding into spreadsheets as well as company expenses • I also had the amazing opportunity to meet with John Holland-Kaye, the current CEO of Heathrow, we were able to discuss the current socio-economic situation that Heathrow airport is currently in with its runway expansion.

• Gained insight into the working space within the Libyan embassy and how the work • learnt how to portray and speak to clients and other organisation with a formal tone • gained skills in authoring formal emails and letters • I was also given the opportunity to understand the ways the embassy communicated with nations and the government

• Providing an elevated level of customer service by upholding company values, and ensuring a customer centric approach • Working with a team of over 10 people to communicate and deliver a high standard of work while also maintain customer service to a high standard • Dealing with high value orders and following up with the customer and orders • Dealing with logistical issue and internal issues that may arise, also solving the issues quicky and to a high standard • Managing large volumes of clients daily and fulfilling their needs. • Working with the internal company system and main keeping delicate company software as well as holding a ide knowledge of the company it structure as well as providing IT training as well as software updating. EXPERIENCE