Christina Kotova
Experienced in luxury brand representation and VIP client service at high-profile events, I bring strong customer focus, adaptability, and professionalism to fast-paced retail settings. Fluent in five languages, I excel in delivering exceptional guest experiences and thrive in dynamic, international environments.
I am currently working independently as a Freelance Event Hostess and Brand Ambassador on the French Riviera, with experience at prestigious international events such as the Cannes Film Festival, Cannes Lions and the Monaco Grand Prix. In my freelance work, I have represented luxury brands including HUGO BOSS and Dolce & Gabbana and have welcomed and assisted VIP clients, guests and industry professionals. I am experienced in high-end, fast-paced and international environments, with a strong focus on professionalism, guest experience and brand representation.
I also collaborate with Trust Promotion GmbH in Munich, traveling from the South of France for selected assignments and high-profile VIP events. In this role, I have represented renowned brands such as Audi and Mercedes-Benz, welcoming and assisting guests while ensuring a professional, engaging, and high-quality event experience.
As a Senior Receptionist at Residence Inn by Marriott and Moxy Munich Ostbahnhof, I was responsible for delivering a high standard of guest service in an international hotel environment. My role included managing front desk operations, handling guest check-ins and check-outs, reservations and guest requests, as well as resolving complaints and ensuring a smooth guest experience. I also trained and onboarded new team members, supported the Front Office Manager with administrative tasks, and coordinated group and event reservations.