As an experienced fashion consultant I have gained many skills within the industry ranging from managing client expectations to advising the latest trends for wholesale for companies, to working and building up increased profit margin overall. I have excellent client relationship building skills and a strong ability to communicate effectively building bridges between fashion trends and wholesale suppliers and retailers. I have over 10 years of experience in the sector and continue to build my knowledge and understanding.
Store Manager/Head of Merchandising
Jan 2022 - Now
• Overall management and running of the store and purchasing department
• Managing all staff rota for the store
• Managing financials for the store including wages and merchanting purchasing
Store Manager / Customer Service Lead & Wholesale Manager
Mar 2015 - Dec 2021
• Providing excellent customer services to customers ensuring they get the best quality of service and experience
• Providing excellent one to one customer service personal shopper experience to cust...
Jewellery Customer Adviser
Aug 2012 - Jan 2014
• Providing excellent one to one customer service to customers
• Changing the store front seasonally for increased customer attraction
• Creating and design of new handmade jewellery
• Dealing with...
Advanced Diploma for IT Practitioners
2008 to 2010